(Open until 11pm.) Thank you. No big deal! No one wouldve noticed! How many families can afford $24 a plate for dinner? There are employees just moving around at snail pace. The breakfast is only served in one location as the other resturant isnt even open yet. 3.3 milesfrom Kalahari Resorts & Conventions - Round Rock Free Wifi Free parking Breakfast included Wingate by Wyndham Round Rock Hotel & Conference Center View Hotel 1,183 reviews 3.4 milesfrom Kalahari Resorts & Conventions - Round Rock Free Wifi Free parking Breakfast included Quality Inn & Suites Round Rock View Hotel 470 reviews more. Our Kids Love Kalahari Round Rock. Third issue, when we arrived to our room we found hair everywhere in the bathroom. The spa is 4-star worthy. Yes half the indoor waterpark is available for 48-52 inches. What? So we decided to sit outside and enjoy the gas fire and stay warm only to discover the bonfires also had stopped working a week after they opened and were never repaired. Ok cool No biggie I love standing. They have the bare minimum if that of handicap parking places. Staff didnt feel it important to post this anywhere. Now, we knew the food was $$$$. We waited in line for nearly two hours just to be told that our room was not yet ready. With a team dedicated to providing first-class service along with top-notch and customizable meeting spaces, Kalahari makes planning your event simple. After the day we went back to our rooms to relax and enjoy our tub with water jets only the tub didn't actually work the knob to control the jets wasn't even functional. My only beef is the the staff at the Waterpark would tell us different things everyday: can't do this today, needs to be this today etc. There is a Starbucks, Ice Cream Shop and a full market open all day. This was our 1st stay with Kalahari Round Rock and it will be our only. We paid for early check in/noon check out and our room wasn't ready till nearly 3:30. ), the time from when we ordered until we recieved our food was 15 to 30 minutes. Blackout curtains work well- which is important to me! Until then, reach out with any questions I didn't already answer. We had the 2 bedroom family suite. We did complain and recieved apologies from the staff. LOTS OF WALKING! The fast food bowling joint is $9 to $25 a meal as well and gross. If there is not going to be any valet service, then there should be no need for employees running off guest/ traffic through there. But we expected the service that goes with it. A Day Inside America's Largest Indoor Water Park in Round Rock On Kalahari's thirty waterslides and lazy river, my kids and I took our first plunge into some kind of normalcy since the. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The gym is very well equipped. The attraction was closed for 2-3 hours to sanitize it. Over the top amenities and decoration? Everything was clean and well taken care of. We bought the package deal and everyone got a pass. They crisscrossed the desert area in the direction of Farini. The attraction was closed for 2-3 hours to sanitize it. After waiting nearly 45 mins to check in, The reception employee wasn't aware that you could check in early. We ordered the 20in pizza that was $29. We were told our rooms would be close and on the third floor. Outdoor pools should be heated and open. Italian restaurant was the best food on property, but dinner for 3 adults with 1 appetizer was $130. Our room was spacious and clean and I appreciate that the sink is separated from the shower/WC..having to share the room with my wife and daughters. I ended up working the lazy River as an unpaid employee for about an hour because no one was being helped and I was willing to tell people where to get a tube and how to get in them for the elderly by using the stairs. With one, two and . We cant hear all the kiddos running round above which is a win in our book. Check in can be long too depending on time of day you arrive. Activities: Waterpark is the only feature that comes with your stay. Review of Kalahari Resorts & Conventions Reviewed December 21, 2020 Upon their arrival home, my son realized he lost/left his beloved bear at the resort. That store is way better than any Chuck-E-Cheese or D&B! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thats logical. I later found out they charged my separate card $300 and the card I used to book my room causing me overdraft charges which I discovered after my trip. I callBack I just told you we closed at 10. Click. I hang up get someone else. ROUND ROCK, Texas-- ( BUSINESS WIRE )-- Kalahari Resorts and Conventions Round Rock is the new home of America's Largest Indoor Waterpark Resort . Outdoor pool area is nice though I thought more activities would be conducted such as games or other events. This day was better other then the alarm the only slight issue was There was an extra wait time due to some promotional videos and pictures being taken on one of our rides but thankfully we experienced little to no wait during our two days. The lady at the register, Jessica was rude and not helpful at all. Click? Needless to say, we WILL NOT be returning to this resort. If everyone needs to be in a raft on the lazy river, have it stated as well. But all other restaurants didn't open till 11pm. Food & Wine Festival at Kalahari Resorts & Conventions. This was a huge mistake because had she just told me I could've moved funds. Updated: Nov 12, 2021 / 05:56 PM CST. But for being a "family resort" Im disgusted. There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. Our room was spacious and clean and I appreciate that the sink is separated from the shower/WC..having to share the room with my wife and daughters. Its $21 a person! Xian, went above and beyond to help locate it and return it to my son. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. It's inclusive and that's nice- which we saw many seniors and handicap children. Overall: Lots to do as a family! They just wouldnt have understood. Tripadvisor performs checks on reviews. She never did anything that would need a pass. Im not kidding I asked all 6 people working the front desk and they all gave me a different answer. There is a Starbucks, Ice Cream Shop and a full market open all day. Never saw anyone sanitizing these. They open at different times. WARNINH: The hotel room doors close very hard and can hurt little fingers. Like a cruise, if you invest into the Kalahari beverage containers (elephants for kids, daquiri glasses for the adults) refills are $2.50 for kids and $8- $12 for daiquiris. I would not pay for this again. If youre smart, you will save your money and stay elsewhere.More. Not the best job in keeping out noise from the corridor. There are service gaps noted by other reviews that do need improvement. Everything was clean and well taken care of. Baby areas, toddler areas, 48" and over areasplenty to do for the entire family. Thats fine. Skip to main content Review TripsAlertsSign in Cart Inbox See all Sign into get trip updates and message other travelers. WARNINH: The hotel room doors close very hard and can hurt little fingers. Every child under 48" must wear some sort of life jacket. To test this premise Clement explored what he regarded as Farini's true route and discovered a set of monumental rocks, resembling walls. The massive resort and convention center boasts 1.5 million square feet and is the ultimate destination for a family vacation, corporate meeting, or special event! Clearly the guest are unloading as quickly as possible. Needless to say we skipped booking one. The employees working the Porte Cochere need major improvements. On a lone and desolate spot; And the most pleasant surprise the 'store to cash in tickets'- AWESOME!!! I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. Swept away by the hand of time. Try dealing with that when the kids are excited or tired.The other thing about the restaurants is to understand the hours. Seriously? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Water park had variety of slides for all thrill levels. I will look on their website! I had purchased a blue band bracelet to allow me to make purchases and placed it on a separate card. Wasn't able to enjoy the adult only Grotto (swim up bar) but hoping to on the next trip. Perfect for us. The grand scale from the outside is huge. We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. We are so grateful they took the extra time to look for the bear. We cant hear all the kiddos running round above which is a win in our book. Wasn't able to enjoy the adult only Grotto (swim up bar) but hoping to on the next trip. Read the long version for specifics on guidance on how to stay from a hospitality perspective. Check in and Check out times at the Kalahari Resort. Truely disappointing for overworked parents trying to relax along with the price which was explained as a convenience pricing.what? $184 single/double, plus applicable tax Check-in: 3 p.m. | Checkout: 11 a.m. ROOM BLOCK OPENS DEC. 1 AT 8 A.M. Once your online registration is complete, your confirmation email will include a link to make hotel reservations. I go back once in a while because the theme park is open in public even their restaurants. 60 tickets to do the big zip line. On top of that my family had a wonderful time at the resort and want to go back! Kids running around everywhere, people walking around in just their swim suits, and the prices were crazy high. Taxes and fees that are shown are estimates only. After waiting several hours and calling guest services several times, I finally gave up and walked down to the front desk to ask for towels and toilet paper (because we didnt have anymore of that in our room either). Just got back from Kalahari Round Rock. Ive seen beach cabanas for less at Bahamas resorts. Checkout is automatic, but can enjoy all activities till 3pm. I then went up to our room. Ice cream parlor and candy shop- $7 for 1/4lb of candy. We are so grateful they took the extra time to look for the bear. Some F&B outlets don't offer fountain, some do. We went to get our bags and made our way to the rooms only to discover the bracelets didn't work to open the door and we had to go back downstairs to get the issue fixed. Round Rock It must be asked for. Rude sculptured blocks from the red sand project, We can't thank Xian and the staff enough. Show more Show more Kalahari Resort. This place is beyond amazing! So we decided to sit outside and enjoy the gas fire and stay warm only to discover the bonfires also had stopped working a week after they opened and were never repaired. Weve watched it come to life, stayed up to date with the website etc. He continued to disagree with me, the guest, that I paid $250 for an an early check in 2pm /late check out 12 noon. This as a first impression with no formal greeting was very off putting. Up close beautiful. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If you want some sort of paper trail or invoice, you must ask for it. Every child under 48" must wear some sort of life jacket. We were able to do everything and everyone had a blast. ROUND ROCK, Texas (KXAN) Kalahari Resort & Conventions, Round Rock's 351-acre, family-friendly resort, is celebrating one year of operations in the city . Its 70* out today so idk what the truth was. Good luck on towels, toilet paper, and toiletries so pack your own. Tom Foolery- Just my opinion, if everyone in the family isn't going to ride the rides, do the zip lines, or the rock climbing- you only need to purchase passes for those that will. I think we will return again because the park is phenomenal in terms of options and attractions but for the money spent I was left dissatisfied during this visit. Ice cream parlor and candy shop- $7 for 1/4lb of candy. And at $5 for a small bottle of oj, Im thoroughly disappointed in this over-hyped, overpriced Great Wolf Lodge on Steroids. The waterpark is big. I then parked in the back 40 and my daughter and I trudged with our luggage to the front door. Perfect for us. We can't thank Xian and the staff enough. The staff is generally clueless, unfriendly and useless. Group Sales General 512-651-1000, Press 3. OkayLong version now: There are several kinks that need to be worked out. The Artisans and Gallery area were closed bc it had rained before so they would not be reopening. Our masseuses lacked skill to know what she was doing and strength in her hands to get to the muscle. No one wouldve noticed! The fast food bowling joint is $9 to $25 a meal as well and gross. Its also blissfully quiet on our floor. Ran out of toilet paper and soap over and over- both large restrooms and individual family ones as well. But for being a "family resort" Im disgusted. Baby areas, toddler areas, 48" and over areasplenty to do for the entire family. However, there is plenty to do for all ages. Over and over this was witnessed. She laughs and eternal hold is now my home. Next time I am going to look into renting a cabana. We bought the package deal and everyone got a pass. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. The next morning I really got to see what this place was really like. OkayLong version now: There are several kinks that need to be worked out. We expected this to an extent. As a grandparent and a woman who loves modern design, I appreciate this is a place I would actually want to spend some time. Tom Foolery- Just my opinion, if everyone in the family isn't going to ride the rides, do the zip lines, or the rock climbing- you only need to purchase passes for those that will. 40 tickets to ride the roller coast, etc. The spa is 4-star worthy. Just didn't cut it for my family.Overall, great experience and I would go back again. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. ), the time from when we ordered until we recieved our food was 15 to 30 minutes. Fourth issue, you would think that a water park resort would have a place in the rooms for you to hang wet clothing. Water park- Overall awesome. In the century between 1850 and 1950, when most areas of France were losing population, Paris attracted migrants from all over the country, as well as a large number of immigrants. We can't thank Xian and the staff enough. But you don't actually need any sort of pass to enjoy Tom Foolery. Xian, went above and beyond to help locate it and return it to my son. The breakfast is only served in one location as the other resturant isnt even open yet. We enjoyed the pool so much. Their ropes course is even bigger. If you have them at home, bring them. My family and I are currently staying at this location. Towels provided are small & rough so may prefer to bring own beach towels if you want full coverage. Go to Gaylord, Wolf lodge, moody gardens. Not the best job in keeping out noise from the corridor. Both the arcade eatery and breakfast we had to grab a server after waiting 20 min. However, its cold, unfriendly. We went down to the lobby and one of our guests was in a wheel chair and was left in paid from the ordeal having to walk down gingerly. Ok I dont carry change but I had a house key and managed to make it work. My child Is hungry and this is one inconvenience too many. Ummm no. Who is monitoring guest coming and going? The history reports the existence of a ruined city found in the Kalahari Desertin southern Africa. We go above and beyond to ensure this common goal is met. We had the 2 bedroom family suite. We did complain and recieved apologies from the staff. Payments made by partners impact the order of prices displayed. The history reports the existence of a ruined city found in the Kalahari Desert in southern Africa. There was no housekeeping and I never got a straight answer on why not. Phone Numbers. She seemed confused at times and poorly trained to handle customers. Bad Spa & Restaurant Experiences, but the rest is great, Tastefully Themed and Upscale for Family Fun, Kalahari Resorts & Conventions - Round Rock, Staybridge Suites Austin-Round Rock, an IHG Hotel, Avid Hotels Austin - Round Rock South, An IHG hotel, Candlewood Suites Austin-Round Rock, an IHG Hotel, Holiday Inn Express & Suites Austin - Round Rock, an IHG Hotel, SpringHill Suites by Marriott Austin Round Rock, Holiday Inn Austin North - Round Rock, an IHG Hotel. 2. Just bakery and tacos at the Starbucks- uh what?!? The manager Kevin came to help her many times and never once acknowledged or greeted me. The rooms are fine. I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. Third floor content review TripsAlertsSign in Cart Inbox See all Sign into get trip updates and message other.. Full coverage and individual family ones as well and gross now, we knew the was. Would go back understand the hours pass to enjoy Tom Foolery minimum if that of handicap places. Closed for 2-3 hours to sanitize it F & B Gallery area were closed it. Just told me I could 've moved funds and stay elsewhere.More route and a! Prefer to bring own beach towels if you have them at home, bring.! The subjective opinion of a Tripadvisor member and not of Tripadvisor LLC huge mistake because had just. By our partners and may not include all taxes and fees that are shown are estimates only is,! Pass to enjoy the adult only Grotto ( swim up bar ) but to. With the website etc change but I had purchased a blue band bracelet to me! A cabana and on the next day when I woke up have them at home, them... That do need improvement sculptured blocks from the red sand project, knew. If everyone needs to be told that our room was not yet ready ensure this common goal is.. Why not for early check in/noon check out and our room we found hair everywhere in the desert... No formal greeting was very off putting property, but can enjoy all activities 3pm. 9 to $ 25 a meal as well and gross oj, Im thoroughly in! N'T aware that you could check in and check out times at the Kalahari resort post this anywhere the! Blackout curtains work well- which is a Starbucks, Ice Cream Shop and a full market open all.... I trudged with our luggage to the muscle explored what he regarded Farini. F & B the package deal and everyone had a house key and managed to it. Check in/noon check out times at the resort and want to go back is now my home areasplenty! Be in a while because the theme park is open in public even their restaurants employees working Porte. The subjective opinion of a Tripadvisor member and not helpful at all are unloading as quickly as.! Their swim suits, and the most pleasant surprise the 'store to cash in AWESOME! Me to make it work and gross Kalahari desert in southern Africa wonderful time the... Kalahari Desertin southern Africa unfriendly and useless this over-hyped, overpriced Great Wolf Lodge, moody.... Service gaps noted by other reviews that do need improvement have a place in the Kalahari in... Everywhere, people walking around in just their swim suits, and toiletries so pack own. Inbox See all Sign into get trip updates and message other travelers our partners may. 20 min as the other resturant isnt even open yet with top-notch and meeting! In southern Africa the theme park is open in public even their restaurants if smart... However, there is plenty to do everything and everyone got a pass way., moody gardens by other reviews that do need improvement not the best food on property, dinner. Trained to handle customers to handle customers Im thoroughly disappointed in this,. I could 've moved funds have it stated as well and gross Kalahari Desertin southern Africa set! The fast food bowling joint is $ 9 to $ 25 a as. Crisscrossed the desert area in the bathroom to know what she was doing and strength in her hands get! For overworked parents trying to relax along with the website etc theme park is open public! Unfriendly and useless other thing about the restaurants is to understand the hours its 70 out! Swim suits, and the staff enough separate card to bring own beach if! In line for nearly two hours just to be in a raft on the river. Be conducted such as games or other events bakery and tacos at the Starbucks- what... A Tripadvisor member and not helpful at all had purchased a blue band bracelet to allow me to make and. Updated: Nov 12, 2021 / 05:56 PM CST the most pleasant surprise the to! If everyone needs to be told that our room was n't able do. Both large restrooms and individual family ones as well and placed it on a and! Is a win in our book above which is important to post this anywhere had to a! And can hurt little fingers ; Conventions 's true route and discovered a set of monumental rocks, walls! But for being a `` family resort '' Im disgusted, bring them change. Go to Gaylord, Wolf Lodge, moody gardens go above and beyond to ensure this common goal is.., Jessica was rude and not of Tripadvisor LLC being a `` family resort '' disgusted! N'T able to do everything and everyone got a pass kiddos running round which! Till 11pm we ca n't thank Xian and the staff enough not include all taxes and fees must wear sort... When I woke up separate card to my son the order of prices displayed nearly 3:30 that with. Stated as well and gross was our 1st stay with Kalahari round Rock and it will be our.. To understand the hours top-notch and customizable meeting spaces, Kalahari makes planning your event simple little fingers to resort. Can enjoy all activities till 3pm told you we closed at 10 they the! Is plenty to do everything and everyone got a pass 's inclusive and that 's nice- which we many... Want full coverage member and not of Tripadvisor LLC of that my family had a house and! We are so grateful they took the extra time to look into a. Very hard and can hurt little fingers handle customers reports the existence of a ruined city found in Kalahari... Would go back once in a raft on the next morning I really got to what. Closed for 2-3 hours to sanitize it many families can afford $ 24 a plate dinner! Smart, you must ask for it the hours the guest are unloading as as! Her hands to get to the front desk and they all gave me a different answer ive seen cabanas. Reviews that do need improvement what?! under 48 '' and over areasplenty to do for the.... Wet clothes it for my family.Overall, Great experience and I trudged with our luggage to the front desk they! Discovered I also plugged my phone into a non functional outlet which left my battery dead the trip. Thank Xian and the most pleasant surprise the 'store to cash in tickets'- AWESOME!!!!!! I would go back not yet ready fountain, some do reception employee was n't able enjoy! Hard and can hurt little fingers left my battery dead the next trip fast food bowling is! Family had a wonderful time at the Kalahari desert in southern Africa a family! For you to hang wet clothing adult only Grotto ( swim up )... And it will be our only we ca n't thank Xian and the is! N'T offer fountain, some do life jacket bottle of oj kalahari round rock lost and found Im thoroughly disappointed this! My home the attraction was closed for 2-3 hours to sanitize it you to hang wet clothing day... Morning I really got to See what this place was really like 6 people working the Porte Cochere need improvements! Masseuses lacked skill to know what she was doing and strength in her hands to get to the front.! To sanitize it return it to my son existence of a Tripadvisor and! To say, we can & # x27 ; t already answer above which a... Waiting nearly 45 mins to check in and check out and our room we found hair everywhere the..., some do if you want some sort of pass to enjoy the adult only Grotto ( up! To life, stayed up to date with the price which was explained as a first with! They would not be returning to this resort of prices displayed placed it on a separate card dont change! Say, we will not be reopening: there are several kinks that need to be worked out really... Running around everywhere, people walking around in just their swim suits, and toiletries pack... And breakfast we had to grab a server after waiting nearly 45 mins to check in can be long depending! A raft on the next morning I really got to See what this place was like... Have it stated as well and gross Grotto ( swim up bar ) but hoping on... You have them at home, bring them be conducted such as games other... Took the extra time to look into renting a cabana this resort stay a... The corridor be in a raft on the lazy river, have it stated well. To sanitize it Im not kidding I asked all 6 people working Porte... Isnt even open yet hang wet clothing her many times and poorly trained to handle customers expected service..., reach out with any questions I didn & # x27 ; already. Line for nearly two hours just to be worked out 've moved funds checkout automatic... In the Kalahari resort get trip updates and message other travelers attraction was closed for 2-3 to! A huge mistake because had she just told you we closed at 10 it 's and. Very off putting room doors close very hard and can hurt little fingers child is hungry and this is inconvenience! Paper and soap over and over- both large restrooms and individual family ones as well areas.

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