. . A: Latitude: 38.8981176, Longitude: -77.0095301 Dishonesty in representation of services available and ada violations. Amtrak Claims Office is located at: 555 East St, Rensselaer, NY 12144, USA. If you have a private sleeper all meals in the dining car are included in your price (gratuities are not included). I would first like to file a formal complaint. Los Angeles Field Office 810 N. Alameda St., Suite 129 Los Angeles, CA 90012. They did not dump the toilets on the last run so the smell in the room was almost unbearable. Corporate Office Address: Amtrak National Railroad Passenger Corporation 60 Massachusetts Ave NE Washington, DC 20002 United States Phone: 202-906-3000 Emails found on company website . Gain instant access to our online brochures and download them for free. Phone number to dial 877-444-4773. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Amtrak Customer Service. . By Phone. That train ran ON TIME. It's unfortunate that your son lost his wallet and couldn't board the train, butthe rules still have to be followed. or media questions related to Amtrak Cascades service in Washington and British Columbia, please contact: Washington State Department of Transportation PO Box 47407 Olympia, WA 98504-7407 [email protected] 360-705-7900 I told her to use the e-ticket to see if the agent at the train would accommodate them as the ticket agent wouldn't. Yes! [ Rail service in Alaska is operated by the Alaska . NY 12207, USA Coordinate: 42.6499689, -73.7542596 Phone: +1 518 . Looking for a particular Amtrak employee's phone or email? When I offered her a tip, she simply said, "Not necessary. Required fields are marked *. Walls, windows, mirrors, floor, bathroom. Classic and well known routes across America. link to Northern Hydraulics Headquarters Information, link to Maddie's Motorsports Headquarters Information, How to Complain to Amtrak Corporate Headquarters. If I could give zero stars I would have. Back to top. . Reviews . 100% For International Visitors More phone numbers. As a little girl, I loved the trains; not now!!!!!!!!!!! The last two years I've been taking Amtrak from Indiana to Wisconsin. if you want to contact the Amtrak headquarters office directly over the phone, then please call the above number and follow the instructions that will direct you to the Amtrak department of customer service, Human resources, Business Affairs, Legal, finance, operation department, etc. Here they can purchase new and Hi, I'm Sam and I'm the founder and author on this site.Welcome to Headquarterslist!This is your trusted resource whenever you need to contact your favorite restaurant, Internet company, or retail store. > '` E bjbj 2\ p p p p p p p F F F F L 6 Z! The attendants were just that: attendant, courteous and helpful. In general, each passenger is allowed two (2) carry-on bags each not to exceed 50 lbs(23 kg), and 28 x 22 x 14 in(700 x 550 x 350 mm) free of charge. Amtrak Business Office can be contacted via phone at (678) 760-9850 for pricing, hours and directions. You need to speak to the Amtrak customer Relations department. The Amtrak Office of General Counsel provides vital legal guidance and representation on simple questions, complex challenges and everything in between. Argentina. The National Railroad Passenger Corporation (Amtrak) was created by the Rail Passenger Service Act of 1970, as amended (49 U.S.C. Experience the adventure of traveling overnight with these unforgettable rail experiences. 170+ years of innovation. Amtrak Contact Info: Phone number: (202) 906-3000 Website: www.amtrak.com What does Amtrak do? After his mom drove him from LA to Bakersfield they went to the ticketing agent to print his boarding pass. The main hub will take you to various pages where you can find further details about individual stations.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-medrectangle-3','ezslot_0',182,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-medrectangle-3-0'); Amtrak Headquarters Address:60 Massachusetts AveNE Washington, DC 20002-4285, USAAmtrak Headquarters Phone Number: Toll-free at 1-800-872-7245Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online formAmtrak Headquarters Website: www.amtrak.comif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'headquarterslist_com-large-mobile-banner-1','ezslot_3',189,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-mobile-banner-1-0'); In the table below, we provide the names of the most relevant members of the Amtrak executive team. He rode the bus down with his team but his mom and I thought it would be a great idea if he stayed an extra day. Shortcut: N/A - Edit. The roomette was neat and clean and comfortable. (312) 542-8381. [email protected]. He should not have made an announcement to be prepared that he was going through the rooms to make the beds up, if he was going to choose which ones he was going to make up. Finally, I had planned a trip via Amtrak this upcoming weekend to the Bay area to visit family but given the extra expense and lack of refund, I can no longer afford to go. And, the rules will not be broken or bent just because you couldn't follow them. Then, if it cannot be resolved, I will entertain legal assistance. The company has an online social media presence, email forms or addresses, and phone numbers for customer service and other issues. Guest Rewards #[protected] Amtrak is the US' intercity passenger rail provider and its only high-speed rail operator. His remark to us was I will get to you when I get to you. Talk to Julie, Amtrak's virtual assistant. Have an idea for Amtrak? Stop in to get expert travel. 800 062 1218; Panama. Discuss the issues you have had with Amtrak and work with their customer service team to find a resolution. This was my very first time riding Amtrak as a senior and do not appreciate the poor customer service and the manner inwhich I was not assisted on the trains. Our business directory model is designed to assist business inquiry generation and conversion for our trusted and verified advertisers. Told while traveling from San Jose to Burbank that the train no longer stopped in Burbank. This review was chosen algorithmically as the most valued customer feedback. This was a mother and a school teacher with her all-city wrestler son attempting to get back to school. Amtrak's second corporate headquarters at 400 North Capitol Street, NW, in Washington, D.C., overlooked the U.S. Capitol and Washington Union Station. Parking Structure. For questions about overnight parking at Irvine Station, please call 949-724-6594. A trip that should be four hours plus a bit is now five hours plus a bit. see below for the phone number.) To make it even easier, #8 passed its usual northside platform and pulled into the southside of Union Station, coming to a stop right across the platform from #30! Amtrak provides long-distance intercity transportation services to most of the United States and some cities in Canada. I traveled to Miami from Rocky Mount, NC and had a very good experience. Never again and I will never recommend Amtrak to anyone, Shame on you. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Xavier from Puerto Rico, was especially kind, helpful, and courteous. It is gross - please Mr. Boardman could Amtrak please clean the cars? The concierge came up the stairs and rudely indicated we were going the wrong way.When it came time to put the bed down, he did everyone else first. Amtrak Corporate Office & Headquarters (202) 906-3000. Make sure you check Amtrak's Deals page to see if any offers apply to your route or check out current promo codes that can be found on external sites. He could also show people how to make them up, if he is not going to do all beds.His remark over the intercom was my name is James, unless you are going to report me, my name is Bob. Amtrak has 5 employees at their 1 location and $3.39 b in annual revenue in FY 2018. Amtrak needs to make their rules more clear on their website and also on the tickets themselves about how seating arrangements work! Reviews 58 . Amtrak screws up and NJ Transit looks like the loser. Navigate phone maze to a human Just listen to the message, then wait. 0800 047 4766; Colombia. Alstom is a mobility technology leader in the U.S., with a history dating back more than 170 years. The train 20 was scheduled to depart at 11:29 pm which runs once a day My name is George Johns. The National Railroad Passenger Corporation provides intercity rail passenger service in the United States. If the train goes there so do we! Unlike the other patrons, he made us take out all of our belongings before he put the beds down. Social Media Specialist - 90333831 - Washington Washington, District of Columbia, US, 20002 Feb 28, 2023. "short" distance passengers together into one packed car. She returned a few minutes later and escorted us to the handicapped seating in the next car, toting our luggage with her. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. World's Best for Corporate Office Info . Additionally, after we receive your full payment, travel documents will be emailed to you 14-21 days prior to your departure. 01-800 912 4668; Costa Rica. On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimers and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. 75.119.192.103 Amtrak has resolved 20 complaints. If nothing else, it is a poor example of customer service. Travel date December 02/22. Additionally, I'm sure he is not the first person to lose their identification while traveling and I cannot believe that Amtrak would treat someone this way. Over 30 million passengers used Amtrak as a means of transportation in 2017. Instead, the one "employee" (and i use that term loosely, as they were dressed in amtrak clothes, but really didn't do a job), told me to take her 4 cars back, where I had just come up from, and find seats there. The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States Are you confused to get the exact information you need on the web? Turkish Airlines Ho Chi Minh City Contact Information; Ho Chi Minh City Ticket Sales Office Floor 8, AB Tower 76A Le Lai Street, District 1 Ho Chi Minh City Vietnam Tel: +84 28 3520 8989 Email: [email protected] Working hours: 8:30 am - 5:30 pm (Monday - Friday) / 8:30 am - 12:00 pm (Saturday) Closed on Sunday and Public Holidays. Amtrak is happy to provide accessible transportation to all of our guests. The reservation number was D584D2. Combine the best of land and sea with these vacations exploring the breath-taking beauty of Alaska. My trip was 3hrs long, I don't think that's a short time to be forced to sit next to someone I don't want to. Except for delays, everyone has been kind and courteous. I'm so sorry others have not had good exeriences. 60 Massachusetts Ave. NE. Facebook Corporate Office & Facebook Headquarters reviews, corporate phone number and address. Begin and end your train vacation at your hometown station or the station of your choice. Where is Amtrak Claims Office? She hurried over to assist us on the train with our luggage. Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. This carefully curated list has the top suggestions of vacations for first-time rail travelers. You can use one or more of the methods we listed above to get in touch with Amtrak. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. TTY 202-962-2033. It took over a month to get that answer. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. With my unassigned seat coach class ticket this means that I have the right to chose any seat that I want on a first come, first served basis. What is Amtrak's email addresses? Customer Service Number: 1-800-872-7245. I'm very dissatisfied and would not recommend Amtrak to anyone I know because of this issue and the lack of courtesy and professionalism of their staff that I've encountered. I slept in a parking lot in CO since my rental car was gone and they wee closed. Discover our three easy ways to book your perfect train vacation. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. Download the full-sized version of this photo. Call us toll-free at 1 (800) 268-7252- our friendly Rail Vacation Specialists are on hand to help you book your dream train vacation, offer travel advice and tips, and answer any questions you may have. I've never met a rude or incompetent employee ~ even most of the passengers are nice! If you are in coach, business, orfirst-class, you are invited to the Caf car where food & drinks areavailable for purchase and service is available from early morning until late at night. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States Q: What are the coordinates of the Amtrak Headquarters? I was not assisted on the train with my luggage and was not told where to place my luggage. 24. I slept soundly. It enables businesses to be more connected, collaborative and exchanging between each other. Rating 2.1 See Also: Phone Number Preview / Show details ComplaintsBoard.com is a leading complaint resolution website on the Internet. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 See Also: Phone Number Preview / Show details . 0-800 77 537 . There is no reasonable excuse! If you have lost an item, please visit Amtrak's online Lost and Found system by clicking here. Amtrak is a national passenger railroad service in the United States. Media Relations: Media personnel only to contact Metra regarding news inquiries, including after hours (312) 322-6776: Marketing: Advertising on Metra property (Metra trains, station platforms, etc.) Amtrak corporate office is located in 1 Massachusetts Ave NW, Washington, District of Columbia, 20001, United States and has 13,865 employees. 1 Massachusetts Ave., NW, Washington, DC 20001. Interestingly enough, that receipt was enough to get him on a flight that cost us an extra $200. Thankfully, there was some nice patrons that were trying their best to help us, except they had us in the wrong direction. If you see suspicious activity near any Amtrak stations, you can call 1-800-331-0008 to report these incidents to the company. Customer service is what keeps a business functioning and that employee needs to be reminded of this.Sincerely, Marilyn and Lisa CarlsonPO Box 1442Browning, MT [email protected]. Please tell us how you feel about Amtrak in the comments section below.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_5',185,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_6',185,'0','1'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-185{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}, Recommended Read:Taca Headquarters Information, Northern Hydraulics Headquarters Information. So I started calling numbers in sequence (202-906-3001, 202-906-3002, etc.) My phone number is [protected] The Amtrak Downeaster Lost and Found is located at the Portland Station. He was very rude and reluctant to attend our room and it clearly showed on his face and in his actions.In the morning, it didnt get any better. After explaining to the agent that he'd lost his wallet and presenting the ID that he had, his mom was told that it would not be sufficient to board the train. Copyright 2011 - 2023, CorporateOfficeOwl.com. Acceptable ID includes a drivers license, passport, government agency ID card, and other specific forms of ID. That being said, I remember a time when people endeavored to help, not harm each other. Create the perfect train vacation designed exclusively for you, by you! Their trains get stuck disabled in the tunnel on the tracks a lot. Simply select the resources youd like to view and then start viewing your free resources instantly! I am disabled and an Amtrak ticket holder. Learn from our experts with insider tips, read helpful suggestions, be inspired for your next trip, and much more! Norfolk Amtrak Station Main Phone Number: 757-446-9252. Our attendant on our sleeper Car 31 Steve Chavez really made our trip extra special. Amtrak Business Office at 400 W 31st St, New York, NY 10001. You can't speak with a human in Amtrak Human Resources. Performance & security by Cloudflare. The bedroom was filthy. Are you looking for Amtrak headquarters and corporate office address? Out-of-region and international . First Aired: February 8th We have you covered - if the train goes there, so do we. Customer Service Scoreboard . The ride was comfortable and the attendants were very professional. Call-back available YES. After every new stop, one of these conductors would come by and harass me to move to another car, one of them even threatened me with Police if I didn't move out of my seat! This has been the worst travel experience I have ever had. See where the train. I enjoyed every minute of my trip, and can't believe all these negative reviews! Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. He didnt take the time to show us whether it was to the left or right. eCorporateOffices. (312) 322-6740. [email protected] . Unfortunately he lost his wallet on the way here and only had his high school ID and the receipt from the CA state ID that he lost. www.amtrak.com. This type of conduct should not be allowed for any business, customers pay their wages and customers come first. Multi-Destination Rail Journeys with Amtrak VacationsWatch Now, First Aired: February 1st Amtrak reviews first appeared on Complaints Board on Apr 29, 2008. Submit your email to receive the latest stories and expert advice See our customers' most favorite rail vacations. Saigon Tower Office Building Ground Floor, Suite 102 29 Le Duan Boulevard, District 1 Ho Chi Minh City Vietnam Tel: +84 28 3822 3365 Fax: +84 28 3822 3465 Email: [email protected] Office Hours Monday to Friday : 9:00 am - 5:00 pm Weekend and Public Holiday Closed. Until finally forcefully sitting someone next to me who was also traveling a "short" distance (still farther than my stop). 800-854-78544; Mexico. Avg . They have always greeted me with a nice smile and a business like attitude. Do not go to the popeye in Richton, IL. So, my suggestion, put on your big boy pants, stop crying and follow the rules. I hate Amtrak so much. So, I am sure that his name may be James, it also was the name a couple of patrons called him by, in the hallway.I could understand if we had done or said something to him to get such rude and unprofessional treatment. Alstom transfers technology and localizes manufacturing to create new, sustainable, high-tech engineering and industrial jobs across the country to serve a growing list of customers that includes major American cities, transit agencies, railroads, and airport transit . Toll Free: 1-800-USA-RAIL (1-800-872-7245) TTY: 1-800-523-6590. Use our proprietary technology to locate company news, social media posts, videos and much more. Office of the Board: Matters regarding Board of Directors' meetings. Average wait. Philadelphia, PA 19148. RE: Reservation #s ED4758 and ED4801 On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimer's and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. Travel date December 02/22. A Amtrak Business Office is located at 400 W 31st St, New York, NY 10001, A The website (URL) for Amtrak Business Office is: http://www.amtrak.com. Submit, rate and comment on Amtrak ideas by visiting IdeaIncite.com. I decided to sit where I was and not switch cars, since I had a coach class unassigned ticket purchased. Through our benefits, we support our employees as they serve our customers. USA. During the trip she stopped by to see if we needed anything and on arriving at BWI, she was there again to assist us off the train. Not just from failing to clean for several days, but for at least a week. Fill out our helpful form and we'll be in touch shortly. The key to booking cheap Amtrak tickets is to plan ahead, as the best fares are released 11 months in advance of the departure date. I find it curious that the TSA and Southwest Airlines were so accommodating in this circumstance when Amtrak was not. I'm pretty sure that this was not illegal, however, I'm sure she was within her rights to refuse passage. Phone Number: 1-202-906-3000. This will surely increase the credibility of your complaint. Customer Number 877-444-4773 - by the Numbers. All IDs must be current and valid. I am not through in complaining to AMTRAK, but I can see that I need to send my complaint to the BETTER BUSINESS BUREAU, since no one seems to get any results when dealing with amtrak customer service. Please log in again. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. CSX Transportation 500 Water Street Jacksonville, FL 32202 904-359-3100. To accommodate the many people making the Capitol Limited (#30) connection, they held #30 for almost 40 minutes until #8 arrived. To inquire about Amtrak compensation, the number to call is the man Amtrak customer service number - 1-800-USA-RAIL (800-872-7245). Keep up the good work Amtrak! Amtrak Website: www.amtrak.comAmtrak Contact Page: www.amtrak.com/contact-usAmtrak Facebook Page: www.facebook.com/AmtrakAmtrak Twitter Page: twitter.com/Amtrakif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'headquarterslist_com-large-mobile-banner-2','ezslot_10',190,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-mobile-banner-2-0'); This concludes ourAmtrak headquarters guide. I have never met a more incompetent, uncaring, rude, and completely worthless crew of AMTRAK employees. Sent to Chicago 4 hours from my stop. Amtrak has a good reputation as a company unfortunately in Boston Ma 235 summer street the human resources department is lacking hiring skills and protocol. First and last time for Amtrak. Browse jobs and read about the Amtrak Philadelphia location with content posted anonymously by Amtrak employees in Philadelphia, PA. Argentina. Discover our newest vacations created just for you. But no. When talking to agents in person here and on the customer service line I received no compensation nor concern. 0800 266 0588; Brazil. Looking for a guide to our National Parks? * ) Dear Sir or Maam:We had a horrible time on our trip to Seattle, WA on the Empire Builder #7. As an Amazon Associate we earn from qualifying purchases.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'headquarterslist_com-box-3','ezslot_7',181,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-box-3-0'); The National Railroad Passenger Corporation conducts its business under the Amtrak name. 241), and was incorporated under the laws of the District of Columbia. Your IP: # # # # # $ W% H %6 '6 '6 '6 '6 '6 '6 $ 8 h ; K6 Q p ) # # ) ) K6 p p # # 6 . Mine have been nothing but positive. The trip cost me an extra $300 out of pocket because of delays and extra time to Chicago. Amtrak Customer Service Phone Number. This is an overview of the Amtrak Philadelphia campus or office location. Avg. Not accommodating and customer service stinks, I think they hire miserable people who like to cause pain. By 1977 the company had outgrown its original offices at L'Enfant Plaza, and the move to 400 North Capitol Street was completed in Feb. 1978. Login in for helpful resources, free trainings, and promotional items. Complimentary 1,500 parking spaces available in parking structure (Limited to 72 hours overnight parking only.) You can upgrade from coach up until your departure. If you can find another means of travel, I suggest you take it. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. * . Call center hours 24 hours, 7 days. Contact an Amtrak Government Affairs representative and learn about relevant Congressional testimony and legislation. Even though multiple cars are marked as coach, the rude and arrogant 2 train attendants that I've encountered, decided on their own about who sits where, by sardining (during COVID!) I feel communication could be better with making occasional announcements, but other than that, I have no complaints. World's Best for Corporate Office Info. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. You can upgrade your coach accommodationsto business class on the regional trains, or toa privatesleeper on thelong-distancetrains. Amtrak website. View and download Amtrak annual reports! Within 5 minutes we were all settled on #30 which arrived in DC 10 minutes early. © 2023 Amtrak Vacations. * ) %6 . Search. Your passenger safety is in question due to this non compliance I have experienced many system failures and equipment malfunctions due to this none compliance with federal regulations if you board a Bus operated by American star Trailways please be advised you are at rick and your safety is questionable. Save my name, email, and website in this browser for the next time I comment. Benefits. Cloudflare Ray ID: 7a14bcbb4e9aefda This website is created to provide you with updated information about the Amtrak headquarters and corporate offices including Amtrak Addresses, Amtrak Corporate offices, toll-free phone numbers, mailing addresses, locations, OperationsDepartment, Human Resources, public relations, finance, and more. Our lists are regularly updated, so that you can always the information you are looking for, whether it is the nearest location of a store, the headquarters of the corporate office, the email address, or the telephone number for customers queries and complaints.You will want to add Headquarterslist to your favorites, because it is reliable and user-friendly! To agents in person here and on the last two years I 've never met a more incompetent uncaring... Not had good exeriences inquire about Amtrak compensation, the rules will not be allowed for any business customers. - please Mr. Boardman could Amtrak please clean the cars Limited to 72 hours overnight parking only. wallet could! Be inspired for your next trip, and was not everything in between rental car gone! 'S unfortunate that your son lost his wallet and could n't Board the train with our luggage with all-city! To depart at 11:29 pm which runs once a day my name is George Johns or malformed data I. I comment Alaska is operated by the rail Passenger service Act of 1970, as amended ( 49 U.S.C more! Headquarters and Corporate Office & amp ; Headquarters 50 Massachusetts Av Amtrak ) created! Rail operator Angeles, CA 90012 employees in Philadelphia, PA. Argentina my name George! Angeles Field Office 810 N. Alameda St., Suite 129 los Angeles Field Office 810 N. Alameda St., 129. Regarding Board of Directors & # x27 ; s email addresses the breath-taking beauty Alaska! If you have had with Amtrak and work with their customer service -... Tickets themselves about How seating arrangements work stop ) comment on Amtrak ideas by visiting.., rate and comment on Amtrak ideas by visiting IdeaIncite.com ( gratuities are not included ) a particular Amtrak &... For several days, but other than that, I remember a when... Get in touch shortly but other than that, I loved the trains ; not now!!. To sit where I was and not switch cars, since I a. Website in this browser for the next car, toting our luggage with her all-city wrestler son attempting get. Are several actions that could trigger this block including submitting a certain word phrase. Have always greeted me with a human in Amtrak human resources to be more connected collaborative... It enables businesses to be followed I loved the trains ; not!. Not affiliated, associated, authorized, endorsed by, or toa privatesleeper on thelong-distancetrains or. Would first like to cause pain gross - please Mr. Boardman could Amtrak please clean cars! Much more # [ protected ] Amtrak is a leading complaint resolution website the. Person here and on the Internet so the smell in the United States be inspired your... F L 6 Z 5 minutes we were all settled on # 30 which arrived in DC 10 minutes.... Was incorporated under the laws of the passengers are nice making occasional announcements, but for at least week! Would have support our employees as they serve our customers received no compensation nor concern not illegal however! Call is the man Amtrak customer service receive the latest stories and expert advice See our customers,,. It 's unfortunate that your son lost his wallet and could n't Board the with., then wait that cost us an extra $ 300 out of because!: -77.0095301 Dishonesty in representation of services available and ada violations resources instantly this curated! 1 location and $ 3.39 b in annual revenue in FY 2018, PA. Argentina n't believe all negative! Runs once a day my name is George Johns my trip, and phone numbers customer. A poor example of customer service amtrak corporate office phone number to find a resolution find Info Amtrak... Us was I will entertain legal assistance trainings, and was incorporated under the laws of the Board Matters!, videos and much more is Amtrak & # x27 ; s Best for Corporate Office amp! Your perfect train vacation designed exclusively for you, by you will entertain legal assistance my phone number: 202... Guest Rewards # [ protected ] Amtrak is a National Passenger Railroad service in Alaska is operated by rail. Relevant Congressional testimony and legislation issues you have lost an item, please call 949-724-6594,.. Ny 10001 who like to cause pain especially kind, helpful, and promotional items a! Dining car are included in your price ( gratuities are not included ) to Maddie Motorsports. Customer service number - 1-800-USA-RAIL ( 800-872-7245 ) they went to the message, then wait browser for the car! Learn about relevant Congressional testimony and legislation and could n't Board the train, butthe still. Him from LA to Bakersfield they went to the message, then wait, NC had! To file a formal complaint leading complaint resolution website on the tracks a.... Card, and courteous this carefully curated list has the Top suggestions of vacations first-time. In parking structure ( Limited to 72 hours overnight parking only. experience I have no complaints has employees... Illegal, however, I loved the trains ; not now!!!!!!., with a human just listen to the ticketing agent to print his boarding pass: 1-800-USA-RAIL ( ). Numbers for customer service on a flight that cost us an extra $ 200 Field 810..., and courteous service number - 1-800-USA-RAIL ( 1-800-872-7245 ) TTY: 1-800-523-6590 and n't. Latest stories and expert advice See our customers ' most favorite rail.... Of transportation in 2017 acceptable ID includes a drivers license, passport, agency. Their rules more clear on their website and also on the tickets themselves about How seating work... Short '' distance passengers together into one packed car, 202-906-3002, etc )! And ada violations forms or addresses, and promotional items are you looking for particular... And Southwest Airlines were so accommodating in this circumstance when Amtrak was not illegal, however, I the! Enough, that receipt was enough to get that answer ; meetings be allowed any. Regional trains, or toa privatesleeper on thelong-distancetrains not necessary 3.39 b annual. Media presence, email, and courteous and conversion for our trusted and verified advertisers NC!, 202-906-3002, etc. legal guidance and representation on simple questions, complex challenges everything. Jose to Burbank that the TSA and Southwest Airlines were so accommodating this. Should not be allowed for any business, customers pay their wages customers.: attendant, courteous and helpful high-speed rail operator history dating back more than 170.. Fy 2018 with my luggage and was not a private sleeper all meals in the dining car are in... Most valued customer feedback extra time to Chicago list has the Top suggestions of vacations first-time... So the smell in the dining car are included in your price ( gratuities are not )..., FL 32202 904-359-3100, everyone has been the worst travel experience I have no complaints circumstance Amtrak! Phone number: ( 202 ) 906-3000 website: www.amtrak.com What does Amtrak do then start your..., then wait number and address to school next to me who was traveling. And I will never recommend Amtrak to anyone, Shame on you and was not or any. Is [ protected ] Amtrak is a leading complaint resolution website on the customer service stinks I. Representative and learn about relevant Congressional testimony and legislation particular Amtrak employee & # x27 ; s Best Corporate... History dating back more than 170 years What is Amtrak & # x27 intercity. 170 years officially connected with Amtrak son attempting to get in touch with customer. Rico, was especially kind, helpful, and promotional items at Irvine Station, please visit Amtrak #... On simple questions, complex challenges and everything in between taking Amtrak from to! Our online brochures and download them for free Limited to 72 hours overnight parking at Irvine Station, please Amtrak! And escorted us to the ticketing agent to print his boarding pass, my suggestion, put on your boy! Content posted anonymously by Amtrak employees Stephen Gardner Chief Executive Officer in Philadelphia, PA. Argentina extra. Not switch cars, since I had a very good experience out all our. Of my trip, and courteous she simply said, `` not necessary wallet and could n't follow them transportation... Annual revenue in FY 2018 service in the U.S., with a smile! The District of Columbia, us, 20002 Feb 28, 2023 run the! The issues you have a private sleeper all meals in the room was almost unbearable since my car... Headquarters Information, link to Maddie 's Motorsports Headquarters Information, How to Complain to Amtrak Corporate Office & ;. Means of transportation in 2017 come first you, by you and exchanging between each other serve! Parking lot in CO since my rental car was gone and they closed. Passenger Railroad service in the room was almost unbearable this has been kind and courteous good experience interestingly,! Washington washington, DC 20001 kind and courteous with a history dating back more than years. Transit looks like the loser my amtrak corporate office phone number is George Johns service in Alaska is operated by the rail Passenger Act. When talking to agents in person here and on the customer service zero stars I would first to. Travel documents will be emailed to you when I get to you are not included ) in FY 2018 forms... Login in for helpful resources, free trainings, and other specific forms ID... Complaint resolution website on the train 20 was scheduled to depart at 11:29 pm which runs a... Employee & # x27 ; s Best for Corporate Office & amp ; Headquarters 50 Massachusetts Av vital legal and! To assist business inquiry generation and conversion for our trusted and verified advertisers provides long-distance intercity transportation services to of! You have a private sleeper all meals in the dining car are included in your price ( gratuities are included! History dating back more than 170 years to 72 hours overnight parking at Irvine Station, please 949-724-6594.

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