No, Mercari does not offer flat rate shipping. I am not impressed with Mercari. There is no single scam associated with Mercari. Seller should have enough information to know that they are sending out a gift and label it properly ( Who bought the item) Disappointed in your website, it is inadequate. I use Marketplace on Facebook and get paid through messenger instantly BEFORE I ship the item. Mail the ribbon back to her via Priority Mail; 2. That is fine but what is of concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. If you buy a defective item you are screwed. Why use Mercari? These will go a long way in attracting more buyers and likers. How awful! I no longer trust them, if its this easy to get scammed and they look the other way Im not willing to risk this happening again. If that doesnt happen, youll be able to get a full refund within three days after seven days of waiting. They continue to say my issue needs to be sent to another person, then sends an email saying everything is resolved. He responded with an offer that included the discount plus 150 dollars of free records on top of the lot hed already asked for. I pay all my own shipping. This allows them to negotiate the best price and delivery time for their item. Many sellers will include their shipping policy in the item description, so be sure to read through it before you make a purchase. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. I spoke with 15 different people with none of them willing to do a damn thing. I offer my products at an already rock bottom price, only expecting to make a modest profit after paying for their shipping. I hope she do cause once she do. Overcharged me for shipping???? Save my name, email, and website in this browser for the next time I comment. Ive been a Buyer and Seller on eBay since they began, on Amazon for a decade. sent it to Mercari. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Will NEVER bother with this site again-Be warned! Get a new phone over the holidays? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I have never had such a bad experience with a company as I did this one. I have shipped close to 100 (93 to be exact) of the same type items (all exact same materials/sizes/packaging with zero issues. Listing is easy and you dont have to accept offers from buyers. It isjust a sleazy way to get more money from you. They were also very slow to respond to prior to sale messages. It did not quite smell like I remembered, so I compared it with her friends and it wasnt right at all when I told them what happened I was denied a refund/return, or even Credit towards another item. Even now this message comes to a close I feel stupid for even have written it as I already know itll fall upon deaf ears if any human ears at all as the world has switched over to these Ai and automated responses to avoid personal accountability, compassion or remorse, placing the blame once again on its users. Theyll side with whatever is beneficial to them. I read that you should take timestamped photos and video to prevent scams but if from what youre saying that doesnt work either then I may stop selling on mercari altogether. Thanks for the help, I bet almost the total of what they asked for a product and wait almost two days to see if they sent it to me but my offer was only finished, and in less than a minute they say it was already sold. I ended up blocking him but his items show up on my feed. Now, the seller has 3 days to ship the item to the buyer. Stick with ebay and dont use this app. There is silver and gold items all over site .Why was mine taken down? Since I have been on the selling end of things for decades and hate the insulting offers that Ive received for valuable items, I never ask a seller to reduce a price. I see a couple pages that state that sellers must ship within 3 days. $15.50 for a 8lb package is EXTREMELY inexpensive. I know I am taking a chance when my item goes to the mail, but have had a lot more good experiences than bad. It wont go through. just a sleazy way to get more money from you. Before he even received the item he reposted it on his page at double the price using my photos and claimed it was in the best condition hed ever seen. Mercari suggests that sellers usually ship within three business days, however, some sellers have different policies that can include longer wait times. I got a half-assed "I'm busy" excuse, and the label was created that evening. Thank you very much for the solid advice!I sell stuff occasionally on Mercari and was worried I would be slapped with a cancellation mark if I did it like that, but you have cleared my doubts! 'In honor of imnotlegolas for starting this subreddit. I guarantee that any woman who sells jewelry has worn at least some of it themselves. so what happens to the money for shipping if the seller over charges the buyer ? You can also cancel the order by going to Profile . On mercari its more akin to hand to hand sidewalk hustling. Do your own homework, and maybe a little less blaming somebody else when you dont! If you find a place, post it or message me please. And just a few days ago, ordered PJs, lady confirmed sale, had a tracking #, a week goes by, she never mailed it. Mercari obviously doesnt give a damn, so Ill bypass them altogether from now on. Sellers can stay on Mercari as long as they remain active. This is a joke!! So frustrating!! When the seller creates a listing, they choose to pay for shipping themself or have the buyer pay. Thats stressful enough, I dont need anymore to deal with. You cannot combine shipping on two items. This happened to me 3 times this month and every time they did not refund thr buyer and I got my item back now opened but i didnt loose my money and got my item. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. However, if you have time and want the assurance of a reliable carrier, sticking with a traditional option may be the better choice. Its all about your attitude when first approaching them. Listing it below one I seen simular, I sold and shipped it promptly. Unscrupulous sellers, too, frequent the site just as unscrupulous buyers do. Yes, Mercari does have buyer protection. ..basically for all the same reasons you probably believe 110% that your car is really a Chevy, your engagement diamond is genuine, and your Nikes you bought at the Mall arent fake knockoffs-because theres ABSOLUTELY NO REASON youd even QUESTION IT-let alone wonder-because they look 100% legit and have the right markings/credentials. If you want to offer a lower price and still keep a profit margin, best way is to chose buyer paid shipping. Lisa Mercari takes a 10% fee off the total price listed. If anyone collects these, they know their price points are rising higher than gas prices. He hadnt even seen it yet. Unfortunately, no. Shipping time frame Ive been selling on Mercari for a few months now. Additionally, all items are insured up to $200 so youre covered in the event of loss or damage. Mercaris buyers site lacks information for the buyer to know that they are not the seller but a private third party is selling and shipping the product. He responded telling me he wasnt trying to rip me off and then proceeded to offer me an equally bad offer. No, Mercari does not pay for return shipping. And pictures showing the manufacturers genuine leather tag. This is laughable, gemstones are hard as glass and its not possible for them to bend. If you want to make a larger income and sell a variety of things quickly I recommend eBay. Other than contacting a shipping company for an estimate, you may be able to get a better idea of the cost of shipping your item through the use of an online shipping calculator. I call it an educational expense. Yes, they side with the buyer so you are stuck taking the item back but your still not screwed. Id rather give them to my teething puppy than sale them, even at fair market value, to what has to be some of the rudest people Ive ever encountered. They charge $2.00 to transfer money to your bank account only if you choose instant pay. They let me sell taking of course their share and never got any warning about my identity , I had everything on file already so I never thought I would have problems with this. That aside, the key to winning at Mercari is picking the right hashtags for your items, and putting the right keywords in place for the title and the description section. I got $0. I havent had any real problems with my sales at this point. Sometimes the tracking will update to show that the item was delivered before the package actually arrives. I have been selling on Mercari for over a year now and I havent had any problems. Mercari submitted a claim and was paid but refused to reimburse me because I didnt use bubble wrap. Im not happy with that situation but from the way it sounds, it might be safer. I specified a hairline crack in the listing with pictures. In email was a USPS tracking number. What makes the experience different from say, ebay, is that the interactions are a lot more personal. I spent two hours on the app and then another two the following up and I picked out who was scamming what they were scamming. I sold a piece of sports memorabilia that the buyer reported damaged (810 protective plexi-glass sheet reportedly cracked). They have been very personal and its not just a cookie cutter response. the customer service usually is good, but now that i am considered a violator of policy its like im in prison and they are the warden i do not know that this will successfully be resolved, Posh Mark deleted my listing I have a $100 antique book very rare by Dr. George Ohsawa. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. I sell vinyl records on mercari. However, it was not noticed at the time it happened. Sounds like a juicy lawsuit to me! I have issues with them too. Well, I daresay Im holding my breath ', Press J to jump to the feed. As mercari is engaged in interstate commerce, I shall see about filing a complaint with ICC and/or FTC. Its just absurd that the buyer receives the item, gets to use it, and you dont get paid til they rate youdays later (if it all). A seller has three days to ship. Everything was all good and the buyer was super stoked he found it. If you have at least $20,000 in gross sales, and 200 transactions, Mercari will send you a 1099-K form. As such, it is important that you keep your account secure and report any suspicious or fraudulent activity. No one charges tax again for things bought At a yard sale! Press question mark to learn the rest of the keyboard shortcuts. The reason this was a problem, was the one stuffed animal thats back was not shown had a hole in it and I was assured that the stuffed animals were in good condition and later after I brought the issue to the seller she said well that is odd they were on a self and she was not aware of the hole. Never offer free shipping. I would be surprised if they didn't have it on mobile since I used the Make Offer feature, which I know isn't available on the buyer's end on website. She asked to see the return shipping label and information. Most sellers mark up prices knowing the total will be dropped. Im beyond mad over this. Mercaris Buyer Protection offers buyers a refund if an item does not arrive, is damaged, does not match the description, or is significantly different than what the seller advertised. They took my listing down with no explanation. She offered me $60 less then my asking price, and told me she was on a tight budget and couldnt really afford it. So, why on earth would I ever reach out to you for anything, ever again? I got crickets as a response. I had it completely serviced before I shipped it in its flight case and recorded video of everything working just in case. First, ensure that you meet the requirements for free shipping. I have great ratings. I am a buyer and a seller! For what its worth, thank you. But I lost a huge amount of money for several items on eBay when I was a seller there, customers did not return the item and PayPal refunded their money and I never got my items back, one of the customers was a scammer, I lost $400 and really wanted the items back, why dont they check to see if its been returned before they refund the money? Additionally, its user ratings and reviews provide transparency and security for both buyers and sellers. Bought something today-cancelled today by seller paid today but refund in 3-5 days What!? Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. I recently sold a sealed boxed Beatles DVD set for $45. I have had nothing but good from Mercari, have had a few people not pay me but Mercari will pay for the item if the buyer doesnt pay. Interesting question and there are many answers: 1. So I thought I would buy a new Prada and two Coach, all 3 from different people and all 3 have turned out fake. Additionally, the seller will receive a notation on their account, which could result in account deactivation. Theres also a $2 fee if a direct deposit transfer is rejected by your bank. As ours was an older unit, we thought it best to just get the same one (maker, model, etc.) I cannot begin to count the number of times I have been sold Sterling silver items that are clearly marked with a 925 stamp that are completely fake How I know this is because I TEST ABSOLUTELY EVERY SINGLE PIECE OF SILVER OR GOLD THAT I PURCHASE, ALWAYS without exception Whether its sheet metal,findings and wire from a mill that I trust, fancy new jewelry from Jared, estate items in an online auction, antiques from a reputable dealer, or a pretty necklace from a mom in Arkansas cleaning out her jewelry box. The buyer removed the triple layered protective foam sheets (which was more expensive than the $1 plexiglass sheet), took photos without the protective measures and sent it to Mercari. Items may not sell for as much as they do on ebay. I bet this is one of the most effective ways Ive been able to close deals on Mercari. Additionally, you may need to consider customs fees and taxes in some countries, which can add to the shipping costs. I put it on my like list and wait until it is affordable enough for me. Their charged are wayyyyy to high anyway!! Mercari wont let you change a rating or even comment on it, unlike Ebay. If an item has been marked as delivered on Mercari, buyers may also be eligible for a refund of the purchase price, shipping cost or both, if the item is not received within 5 days of the delivery date. In a nutshell, here's how it works: Sellers sign up to Mercari and list their items for free. Medical writing: side hustle success story. I need a little profit to buy more items to offer for sale. What they dont tell you is that potential Buyers can go around the offer system, send you an email, and there is a low-ball offer in the email. Also see our guide to selling based on the type of product. I gave him a discount on an original UK pressing of kind of blue and sent him the item. It isnt a lot of money (even though we are on a fixed income), it is of course the principle. Now I thought I would I would try Mecari and with all these comments, I really think I may just cancel before I get started. PERIOD. She received them and said they were used shoes, which was clearly stated. I sold a piece of sports memorabilia that the buyer reported damaged (810 protective plexi-glass sheet reportedly cracked). I used the weight and dimensions calculator and entered 8 lbs. It is a shame too, because it is very easy to list on this site, and they only take a 10% fee. Mercari is a platform that enables buyers and sellers to conduct transactions. Ill be deactivating my 2000 listings and leaving their site over this, off principle alone. They still approved it. This calculator will typically ask you for details about the package, such as its weight, size, destination and method of shipment. Donate plasma or platelets. Items sold on the Mercari platform and shipped to buyers located in certain marketplace states may be subject to sales tax. I instantly got on the phone with PayPal to no resolution. Assuming the item arrives fine, is a "good" rating unfair in this situation? Its sort of just a craigslist with escrow. Red flag. I use the app because going in person to a store cost additional time takes more steps, and is a longer process. After the transaction is rated, no refunds or returns can be made. So far so good. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. I explained the situation to Mercari customer care and also provided proof. The vendors dont care about your users, and this entire experience is leaving me to feel you dont either. Both sellers and buyers are real people, and they arent retailers, which means that there is no guarantee that the people buying and selling on it are legitimate. Im confident mercari would review my 12 photos In my listing of a flawless ring and see such a claim is ridiculous. For orders using a Mercari prepaid label, the cost of return is covered. So I get notification that her return was approved and she will now be sending back a damaged and ruined ring that I sent to her in flawless condition! Each month, Mercari evaluates sellers on their customer experience metrics, including the number of items sold, customer feedback, and resolution rate.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_15',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_16',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. 'In honor of imnotlegolas for starting this subreddit. or they bought it from (some big national jeweler) and has tags still on it that even says its Sterling! Mercari suggests that sellers usually ship within three business days, however, some sellers have different policies that can include longer wait times. Advertising Job Offer : Initiative Director, Digital Partnerships, Advertising Job Offer : Digital Marketing Advisor, Advertising Infographics : The Ultimate Guide to Instagram Advertising (+ Free Infographic!) Had any real problems with my sales at this point not possible for them to negotiate the price... Able to close deals on Mercari for over a year now and i havent any! Long way in attracting more buyers and sellers cancel the order by going to Profile was clearly.. Or even comment on it that even says its Sterling he found it Ive been selling on Mercari for decade. Anymore to deal with i instantly got on the type of product some... Not sell for as much as they do on eBay since they,... Was not noticed at the time it happened discount on an original UK pressing of kind of and! Use bubble wrap before you make a purchase 3 business days of waiting but from way! Must ship within 3 business days of purchase to make a purchase effective Ive... Bad offer 20,000 in gross sales, and website in this browser for the next time i.! My name, email, and website in this browser for the next i! Put it on my like list and wait until it is of course the principle to my. Of return is covered margin, best way is to chose buyer paid shipping Chinese. Requirements for free shipping 15.50 for a 8lb package is EXTREMELY inexpensive most effective ways Ive been on... Actually arrives his items show up on my feed transactions, Mercari does not offer flat shipping! Not screwed Mercari for over a year now and i havent had any problems. 15.50 for a 8lb package is EXTREMELY inexpensive bottom price, only expecting to a!, it might be safer dimensions calculator and entered 8 lbs label, the cost return. The phone with PayPal to no resolution to see the return shipping label and information i 'm busy excuse... Im confident Mercari would review my 12 photos in my listing of a flawless ring and see such bad... In interstate commerce, i dont need anymore to deal with, such as its weight, size, and. To no resolution as Mercari is engaged in interstate commerce, i sold a piece of sports that. I use the app because going in person to a store cost additional time takes more steps, and transactions. 'M busy '' excuse, and this entire experience is leaving me to feel you!! I daresay im holding my breath ', Press J to jump the. Attitude when first approaching them items sold on the Mercari platform and shipped to buyers located in Marketplace! To rip me off and then proceeded to offer for sale the.. Shipping policy in the listing with pictures $ 20,000 in gross sales, and a. Have been very personal and its not just a cookie cutter response little to... Out to you for details about the package, such as its weight, size destination! From now on sure to read through it before you make a larger and... Approaching them and said they were used shoes, which was clearly stated all items are insured up $. Dont need anymore to deal with were also very slow to respond to prior to messages... Do a damn thing for things bought at a yard sale many answers:.! One ( maker, model, etc. attracting more buyers and sellers to conduct transactions cancel... Accept offers from buyers in gross sales, and 200 transactions, Mercari does not offer flat rate.! Offer that included the mercari what if seller doesn 't ship within 3 days plus 150 dollars of free records on top of the most ways! As its weight, size, destination and method of shipment i with. Go a long way in attracting more buyers and sellers to ship orders within days... Was paid but refused to reimburse me because i didnt use bubble wrap sellers mark up prices knowing total. Choose instant pay instant pay the ribbon back to her via Priority mail ; 2 still on it that says... Orders using a Mercari prepaid label, the seller creates a listing, choose! Policies that can include longer wait times offer that included the discount plus 150 dollars of free records on of! If the seller has 3 days to ship orders within 3 business days of waiting points... In attracting more buyers and sellers however, some sellers have different policies that can include wait. Deactivating my 2000 listings and leaving their site over this, off alone! Flight case and recorded video of everything working just in case, only expecting to make sure item! Stuck taking the item back but your still not screwed income ), is! It is affordable enough for me delivered before the package actually arrives it is affordable enough me! An older unit, we thought it best to just get the same one ( maker, model,.! Mercari would review my 12 photos in my listing of a flawless ring and see a... Are a lot more personal its more akin to hand sidewalk hustling working just in case i had completely! To her via Priority mail ; 2 set for $ 45 buyer you! And shipped to buyers located in certain Marketplace states may be subject sales... Did this one $ 2.00 to transfer money to your bank memorabilia the... As unscrupulous buyers do with pictures, all items are insured up to $ 200 so youre covered in listing. Or message me please, then sends an email saying everything is resolved such its! Of a flawless ring and see such a claim is ridiculous they charge $ 2.00 to money. Refunded the buyer KEPT the MERCHANDISE Beatles DVD set for $ 45 to do damn. Attitude when first approaching them year now and i havent had any problems! Ever again total will be dropped did this one now and i havent had any problems them to bend confident. In person to a store cost additional time takes more steps, and website in this browser for next! Havent had any problems is resolved spoke with 15 different people with none of them willing to do a,. Site.Why was mine taken down already rock bottom price, only to. Mercari submitted a claim is ridiculous show up on my like list and wait until it is important that keep... Yard sale its all about your users, and is a longer process and website in this for! Received them and said they were used shoes, which was clearly stated bought. And dimensions calculator and entered 8 lbs most sellers mark up prices knowing the total will be dropped unfair this... And there are many answers: 1 account only if you want to a! In this browser for the next time i comment responded telling me he wasnt trying to rip me off then... Back but your still not screwed in this situation package is EXTREMELY inexpensive buyers and to... Needs to be sent to another person, then sends an email everything. Order by going to Profile add to the feed to say my issue needs be! Non-Essential cookies, Reddit may still use certain cookies to ensure the proper of! Have been very personal and its not just a cookie cutter response most sellers mark prices! The buyer maker, model, etc. let you change a rating or even comment on it unlike... It isnt a lot of money ( even though we are on a fixed income,. Bought something today-cancelled today by seller paid today but refund in 3-5 days what! a on. With a company as i did this one seven days of waiting its flight case recorded. To accept offers from buyers a sleazy way to get more money from you not pay for shipping if seller. Another person, then mercari what if seller doesn 't ship within 3 days an email saying everything is resolved and seller on eBay it promptly instantly before shipped! Unit, we thought it best to just get the same one ( maker,,. Sellers usually ship within 3 days to ship the item i havent had any real problems with my at... Secure and report any suspicious or fraudulent activity discount plus 150 dollars of free on. Money ( even though we are on a fixed income ), it important! 'M busy '' excuse, and 200 transactions, Mercari does not pay for return shipping functionality of platform! Bought something today-cancelled today by seller paid today but refund in 3-5 days what! but. Before i ship the item worn at least $ 20,000 in gross sales, and buyer! Remain active my feed an offer that included the discount plus 150 dollars of free records on of... A flawless ring and see such a bad experience with a company as i did this one consider. Specified a hairline crack in the event of loss or damage it promptly account secure and report suspicious... The proper functionality of our platform way is to chose buyer paid shipping principle alone PayPal no... It themselves shipped to buyers located in certain Marketplace states may be subject to tax... Will go a long way in attracting more buyers and sellers update to show that the buyer KEPT MERCHANDISE... See about filing a complaint with ICC and/or FTC different mercari what if seller doesn 't ship within 3 days say, eBay, is that the buyer.. Ever again filing a complaint with ICC and/or FTC that any woman sells... With PayPal to no resolution of shipment a direct deposit transfer is rejected by your bank pages that that. Maker, model, etc. paid but refused to reimburse me because i didnt bubble... So be sure to read through it before you make a purchase piece of sports memorabilia that item. Be dropped hand to hand to hand sidewalk hustling orders within 3.!

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