No refund will be owed if an opening act or festival performer is changed or canceled. UMD students already required to be vaccinated do not have to provide proof of vaccination. We may provide law enforcement with information you provide to us related to your transactions to assist in any investigation or prosecution of you. If we issue you a refund for a ticket due to a canceled or postponed event, we will issue a refund of the ticket price paid and all service fees. By posting a ticket using the Advanced Services, you authorize us and Live Nation - Xfinity Center, upon purchase of the ticket by another person through the Advanced Services, to cancel and invalidate your right to use or convey the ticket, and you acknowledge that the posted ticket will thereafter be invalid for entry to the applicable event by you or anyone other than the person who acquires that ticket via the Advanced Services (or any person lawfully receiving the ticket from such acquirer). All of the tickets are now sent through to cellphones. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. Fans 18 and older should be prepared to show a picture ID to verify ownership of the vaccination card or negative test. OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. Xfinity Center History Since 1986, Xfinity Center has been Massachusetts premier venue for outdoor concerts in a tree-lined setting. The Advanced Services may permit you to forward your season tickets to another person. In between, the Xfinity Theatre has boasted an increasingly diverse lineup, including concerts by Lizzo, Brad Paisley, Santana, Alice in Chains and Willie Nelson the latter who brought the Farm Aid Festival here in 2018. For more information, please go to our FAQ page 1099-K Form: Answer to Some Common Questions. Learn more. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. The policy is similar to the clear bag policy . As such, satellite garages up to 2 miles away fill up and countless thousands have to travel in large packs to get to the front gate. As COVID-19 puts concerts on pause, we've created the Ticket Refund Plan to give you refund options if you have tickets to a show that is canceled or rescheduled in the United States or Canada. . "@type": "Answer", We may require you to change your username and/or password if we believe your account is no longer secure or if we receive a complaint that your username violates someone elses rights. Live Nation - Xfinity Center Privacy Policy, Live Nation Premium Seat Program Terms & Conditions. Any renewal will be subject to the same terms and conditions offered to other purchasers at that time. A survey commissioned by IATA of 4,700 respondents in 11 markets in September demonstrated confidence that the risks of COVID-19 can be effectively managed and that the freedom to travel should be restored. The 90s chart-toppers also returned to the amphitheater in 2019. Children two (2) years of age and under will be provided with a lap ticket, upon request, at the admission gate. The Site contains links to other websites that may not be owned or operated by us. This arbitration agreement is intended to be broadly interpreted, and will survive termination of these Terms. State arbitration laws do not govern in any respect. All patrons who are not in compliance with the requirement will be issued a verbal warning. . Financial Assistance for Food, Housing, and Bills. Since you viewed this item previously you can read it again. The unique layout of the Xfinity Theatre holds up to 7,500 fans inside and 22,500 more on the expansive lawn. Cancellation or Postponement of a Concert, If one or more Concerts during the applicable Concert Season is cancelled or postponed and rescheduled for a date outside of the same Concert Season. Gate A(South Plaza Gate): Southeast corner atop the grand staircase (Windows on the right). Ticket orders will be processed only if the Ticket Credit has a value greater than or equal to your order, including service fees and applicable taxes. The requirement for indoor mask-wearing by all attendees will also remain in effect. If you and we are not able to agree on a replacement Concert, or if there are no more available Concerts for you to select as a replacement, then you will receive a credit equal to the cost of the tickets and any VIP amenities for the canceled or postponed Concert. Some simple tips to help improve indoor air quality are opening doors and windows, using fans to bring fresh air inside and using portable air cleaning devices. Getting vaccinated and boosted is the best way to reduce your risk of symptoms, especially becoming severely ill, if you get COVID-19. Bob Weir and John Mayer's Dead And Company are to enforce the requirement for proof of either vaccination or a negative COVID-19 test on their upcoming tour of the USA.. READ MORE: John Mayer says he "always wished" he played on Eric Clapton's Journeyman record Attendees must provide either a negative COVID-19 test or proof of vaccination within 48 hours of the gigs. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules. Please clean up your tailgating area. The following are the terms of use (Terms) that govern your use of the Account Manager website (the Site), which features advanced ticketing transaction technologies and services (collectively referred to as Advanced Services). For information on leasing suites, please click here or contact Maryland Sports Properties at (301) 405-8073. The previously-announced measure to close concessions through December 30 events will now be extended through January 8 for all indoor sporting events, including women's basketball and wrestling. Signage, Apparel or other Items that display, depict or represent recognizable symbols and/or words, including nooses and swastikas, that incite, intimidate, or threaten members of the University of Maryland community. No alcohol will be sold from Section 120-121 (Student Section). Guests with disabilities are permitted one (1) guest each in these locations. However, if your dispute is regarding the re-sale of a ticket for any event located in Illinois, then these Terms will be governed and construed in accordance with the laws of Illinois, without regard to conflict or choice of law rules, and you consent to personal jurisdiction, and agree to bring all actions, exclusively in Chicago, Illinois. The policy comes after COVID infections, especially from the highly contagious delta variant, are going back up across the country. Such fees are not refundable under any circumstances. The number of complimentary parking passes available for music festivals may vary. The Xfinity Center (originally the Great Woods Center for the Performing Arts and commonly Great. permitted to stay in their lot for Conference games. Live Nation - Xfinity Center will be responsible for all payments and credits to you, you will solely hold Live Nation - Xfinity Center responsible for such payment or credit and neither we nor any other person or organization will be liable therefor. Quarantaine. Suite lobbies sell hot dogs, pretzel braids, peanuts, candy, Frito Lay Chips, Cracker Jacks and Pepsi products, Maryland Sports Properties If you fail to pay the Fees due, we may, in our discretion, (i) withhold tickets to the Seat(s) until all past due amounts have been paid, or (ii) terminate the Agreement due to your breach. Disputes, Including Mandatory Arbitration and Class Action Waiver. Before Michael Bolton officially christened the stage back in July 1995, Hootie & the Blowfish did a dry run in front of thousands of eager fans. We reserve the right to relocate the Seats due to artist or production requirements. is 80,000 square feet dedicated to dining and . Concerts means live entertainment events at the Venue occurring during the Term, promoted and produced by LN, and do not include (i) those events which are free of charge to the general public; (ii) private events; (iii) events which have as their major focus activities and entertaining outside of the Venues reserved and lawn seating areas, such as fairs, folk festivals and cook-offs (other than music festivals); and (iv) third-party licensed events (including ticketed licensed events). ", In such a case, if you did not receive a payment from Live Nation - Xfinity Center but instead received a credit, then the credit will be entirely reversed (so that you will no longer have a credit), but Live Nation - Xfinity Center will return the ticket to you that you sold so that you can then use it to attend the event. Your license is subject to all rules, regulations and policies related to Concert tickets as established by us and the Venue. Parking lots are Restricted Access 4 hours prior to tipoff. If no other Concerts are available in the Concert Season, then you will receive a Threshold Credit to apply to the next Concert Season. Limited Handicap Parking is available in Lot UU. The Threshold Credit amount shall apply to the next Concert Season. We are not responsible for the content of those websites, or the privacy practices of those websites. If one or more Concerts during the applicable Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the same Concert Season, you will receive a Threshold Credit to apply to the next Concert Season. Non-compliance with the preceding may result in termination of your purchase and forfeiture of any prepaid Fees, and we shall retain the right to pursue any and all other legal rights and remedies afforded us. Change of Status, Control or Purpose of Venue, . Subject to availability and artist approval, you may have the right to purchase additional tickets to each Concert included in your package at the Venue. If struck, immediately ask an usher for directions to a medical station. You are responsible for complying with all applicable ticket resale laws. Balls, pucks, and other objects may fly into the spectator area during an event. We are not responsible for the conditions or the actions of the crowd at any event or for any changes made at the venue including without limitation seating arrangements, stage set-up or venue conditions. { ", We cant wait to see you at Xfinity Center! *Exceptions will be made for those with medical requirements and/or special needs. Enforcement will check for staff and basketball permits alike. Parking assignments and lots are not guaranteed to be the same from year to year. avoiding meeting people at higher risk from COVID-19 for 10 days, especially if their . Many people will no longer be infectious to others after 5 days. All persons / belongings are subject to search. Thank you for a great year, we can't wait for what 2023 has in store for us! Any changes we make will be effective immediately when we post a revised version of these Terms on LNs digital account management portal. Conveniently located right off I-91, the Xfinity Theatre offers easy access to nearby downtown Hartford, where you can find an array of dining and drinking options for a pre- or post-concert refreshment. The policy is in recognition of the significant reduction in local COVID-19 cases while being in alignment with the City of St. Louis' indoor mask mandate expiration on March 5. Without limiting the generality of the foregoing, you will not contact us to seek a refund or exchange from us when we are prohibited from providing one by its clients, and you will not dispute or otherwise seek a chargeback from the company whose credit card you used to purchase tickets from the Site. Term means the period beginning on the Effective Date until December 31 of the calendar year of this Agreement, unless an alternate final year of Agreement is indicated on your invoice for a multi-Concert Season Agreement, for outdoor, seasonal Venues. Get tickets here. "Threshold Credit" means an amount equal to the difference between the number of Concerts that occurred during the Concert Season and the Concert Threshold. Where applicable, you may choose to have us deliver these tickets electronically to the buyer, and such tickets will include reissued, unique barcodes. The site offers PCR testing and is operated by CIC Health, officials said. ENTRANCES They still must have a valid parking permit for the lot. Continue this precaution up to the 10th day after your last contact with the person who has COVID-19. Furthermore, any person failing to follow LN Protocols or acting in a manner that threatens the general peace and security of any Concert, including but not limited to using foul or abusive language, appearing intoxicated, or otherwise displaying rowdy or inconsiderate behavior, is subject to ejection. If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm whether or not your order has been placed. A Concert that is originally on sale at your Venue but is later relocated to a different Venue is treated as a cancelled Concert. We own and control all rights to the Seats for all Concerts. "@type": "FAQPage", Today, its a buzzy and bustling summertime spot, hosting some of the biggest concerts and festivals on the East Coast. We and Live Nation - Xfinity Center are only providing certain services that will facilitate your sale. They are not If an event for which you sell a ticket via the Advanced Services is postponed and the purchaser of such ticket is given a refund of the amount that that purchaser has paid, then you will be obligated to return, within five days of notice by Live Nation - Xfinity Center, all of the payments you collected in connection with such sale, but Live Nation - Xfinity Center will return the ticket to you that you sold so that you can then use it to attend the event. You are responsible for paying all Fees by the due dates set forth in the Invoice. Ticket and VIP amenity orders will be processed only if the Ticket Bank has a value greater than or equal to your order, including service fees and applicable taxes. Maryland Basketball Player Guest Entrance General Post-Acute COVID-Syndrome Clinic. If you have not committed to a new package by June 1. Any renewal will be subject to the same terms and conditions offered to other purchasers at that time. You will have the exclusive right to receive one (1) ticket per Seat and any applicable VIP amenities, as stated on your Invoice, at all Concerts at the Venue during the Concert Season. Your use of other websites is at your own risk and is subject to the terms of those websites. * Other states do not send death certificates to ODH's Bureau of Vital Statistics on a regular schedule and therefore fluctuations will be . Attendees under the age of 12 are not required to provide proof of COVID-19 vaccination or negative test result. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these Terms as a court would. Ask a venue Crew Member, they would be happy to provide bags. }, If one or more Concerts during the Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the Term, you will be entitled to receive replacement tickets to a mutually agreed upon Concert on the remaining schedule, subject to availability. You will be required to pay the full Fee indicated on your Invoice regardless of the number of Concerts held during the Concert Season or the number of Concert tickets you actually use. However, you are advised to minimise contact with vulnerable people. Should you exhaust the Ticket Credit prior to the end of the Term, you will be able to purchase a new Ticket Credit. If an event for which you sell a ticket via the Advanced Services is cancelled, then you will be obligated to return, within five days of notice by Live Nation - Xfinity Center, the difference between the amount of payments you collected in connection with such sale and the amount of money that Live Nation - Xfinity Center would have refunded to you had you still been the holder of (i.e., as if you had not yet sold) such ticket when the event was cancelled. And/Or special needs { ``, we can & # x27 ; t wait for what has... T wait for what 2023 has in store for us not required to provide bags we may provide enforcement... Responsible for paying all Fees by the due dates set forth in Invoice! Balls, pucks, and Bills due to artist or production requirements those websites set forth in the.. We are not guaranteed to be broadly interpreted, and Bills policy comes after COVID infections, especially becoming ill! 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