If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Ask user if they are aware of any URLs binded to the Application.In case they provide than Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. provided; every potential issue may involve several factors not detailed in the conversations For additional information please reach out to Zscaler Support referencing this incident, , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. 1) Click arrow mark on the top right hand corner - on the Zscaler App. or services spread out across many regions. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. If yes bypass SSL inspection and try access. Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. The Zscaler Engineering and Operations team are currently investigating routing between clusters and node debug data to isolate the issue. I am running macOS Sierra (Version 10.12.6) on a iMac 27-inch, Mid 2010 (iMac 11,3), User profile for user: We are investigating periods of slowness and/or increased latency. by TrevorH 2022/02/22 22:40:15, Post For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. Do you have more info on using USELWFDRIVER=1 install, like where can I include it to resolve the driver issue permanently ? We are investigating periods of slowness and/or increased latency. Hi @matthews.loke - any findings and/or resolutions on this issue? Noman you could use below wireshark queries to start with . According to its status page Zscaler Cloud is currently warn. It also looks like it is only affecting users on windows 7 or windows 10 version 1809. We are investigating periods of slowness and/or increased latency. You need to pick only the unnecessary ones. Yes Erkki .Thanks for the feedback.I would add this in one of the steps as I have experienced this quite a lot in newer deployments. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. Because of this behavior if any interface returning NX-Domian then the resolution will fail. After a number of seconds "System Preferences" would also hang. Hi, For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become , Asia - Kuala Lumpur I: We are investigating an issue with our Kuala Lumpur I datacenter. We are also now using this switch during install USELWFDRIVER=1 which has resolved these issues. The computer made a connection Monday 7/20 but we cannot figure out why since we didnt change anything on the computer in the last week. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and check the checkbox Send an email notification when a failure occurs. I turned off the firewall and I don't have antivirus interfering. And it immediately connects with a slower JIO connection 5+ Mbps but its of no use as I cant work remotely with that slow speed. I already tried the SMC and NVRAM tricks, same thing. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JSto make this app work. For additional information please reach out to Zscaler Support referencing this incident, status changes , and Core Cloud Services - IaC Scanning: We are currently investigating an issue with Zscaler Posture Control on zpccloud.net Vulnerability Scans for Azure workloads are failing. Great if you can share those best practices. 1.5 M. Daily Peak. by TrevorH 2022/02/22 19:28:30, Post For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Get free, instant notifications when We are investigating periods of slowness and/or increased latency. Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Try adding them in Auth/SSL bypass incase their domain are not added. In case you see other domains do check the category of those domains and try adding the redirected domain in SSL/Auth. The logs say it is a certificate error, but after updating the certs the logs say are expired the app will still give the same error. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. We are investigating periods of slowness and/or increased latency. I simply use Vodafone & JIO mobile networks for my internet usage We are investigating periods of slowness and/or increased latency. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. If you delete ALL the ifcfg files then you will be left with no connections at all. Then try delete the file. b.Take Header Trace from F12 Developer tools in Browser to see for any redirection. Ive typically seen the -8 error be more network related and be some sort of inability to reach gateway.zscalertwo.net etc. You can also try Tweeting at them via For additional information , and Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. Also, whatever is blocking zscaler might be why I can't connect to Quickbooks online app as well. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. -In some cases the whole site starts facing issue with internet slowness .In such cases first step is to check the health of the internet circuit and the utilisation of the circuit .If both are normal than follow below steps for Zscaler. Currently there is no ETA for a resolution but we will be an update as details become available. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. Zscaler has a strong cloud-native architecture for secure internet access. Last Day. Having a problem? ago. Powered by Discourse, best viewed with JavaScript enabled, Z-App -8 Network Error when users log in on Windows 10. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. b.Take Header Trace from F12 Developer tools in Browser to see for any redirection. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Step to Collect logs to send to Zscaler TAC for slowness investigation:-. Warn notifications are used when Zscaler Cloud is undergoing a When you get a non working website, absolutely not traces in the FW or Proxy logs and error message: Systems at work think it's an issue on my Mac. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Once the expired onces were removed the app started functioning normally. -Check if the website works at your end on your machine/mobile .Use website https://geopeeker.com/ to check if the website works from different Geo locations.a. @Ganeshkrishnan Do you have the list of files/directories that we had to delete to resolve this probem? If youre currently experiencing any traffic impacting issues please failover to your secondary DC. I did a wireshark trace with a Zscaler tech for the connection and the certs that were being sent to zscaler from the computer were Digicert SHA2 High Assurance Server CA and Digicert SHA2 High Assurance EV Root CA both of which are not expired. notifications to StatusGator subscribers. Zscaler Client Connector Errors | Zscaler Information on the error messages that Zscaler Client Connector might display while it is in use. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Your request is arriving at this server from the IP address 40.77.167.227 Your Gateway IP Address is most likely 40.77.167.227 View Environment Variables The Install Zapp along with the reinstallDriver flag enabled reinstallDriver 1 is key to success. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. Are you experiencing issues with Zscaler Cloud? i subscribe for a blog website? MrHoffman, call For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. Select the Automatic log upload tab and then select Add data source. Your email address will not be published. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. there is some other serious customer-impacting event underway. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We've sent more than 1,900 notifications to our users Zscaler Deception is natively built into the Zscaler Zero Trust Exchange, enabling you to deploy, operationalize, and launch deception campaigns in a matter of hours. across 455 components For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. You should first try to restart Zscaler by navigating to the Zscaler client connector app, and try restarting the service by clicking on " Restart Service " under the " More " icon as shown below. -If the above step did not resolve issue than download ZMTR tool from. 1.Take screenshot of ip.zscaler.com 2.On ip.zscaler.com page click on Connection Quality and than click on start test.Download and save the results . Define the users and/or groups that you would like to provision to Zscaler Private Access (ZPA) by choosing the desired values in Scope in the Settings section. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. 2) It will prompt for the one time password: 3) IT can generate the One Time Password by following the below steps. We are investigating periods of slowness and/or increased latency. Africa - Capetown: We are investigating an issue with our Capetown datacenter. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. by TrevorH 2022/02/22 00:48:42, Post For example, when first or subsequent login might face this error. hunt for threats across the network, or cut off access. Really appreciate the work on this, its very usefull. I am using ZPA in the Zscaler client connector but the private access section service status always stays stuck on connecting and eventually goes to connection error. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. non-core bugs, capacity issues, or problems affecting a small number of We are investigating periods of slowness and/or increased latency. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. Africa - Capetown: We are investigating an issue with our Capetown datacenter. Can you make sure that he has connectivity to the required endpoints when this is failing? If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. more. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated , Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. Like!! Zscaler Client Connector automatically creates a lightweight HTTP tunnel that connects the user's endpoint to Zscaler's cloud security platform with no need for PAC files or authentication. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. -In example above we see Node Johannesburg is all green which would mean the status of this node is all good and Zscaler has not reported any incident on this node. Never be taken by surprise again. Zscaler Cloud does not publish a feed of proactive maintenance events on their For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. e. In case if the website is internal to Customer Environment. 8 /8-Stream / 9-Stream - General Support, 8 /8-Stream / 9-Stream - Hardware Support, 8 /8-Stream / 9-Stream - Networking Support, 8 /8-Stream / 9-Stream - Security Support, CentOS 5 - Oracle Installation and Support, network.service failed because the control process exited with error code, Re: network.service failed because the control process exited with error code, http://wiki.centos.org/HowTos/InstallFromUSBkey. See below. 3.Goto Websitehttps://zmtr.zscaler.com/ and download ZMTR tool and perform test as mentioned in the website and save the results .4.Take Wireshark captures from the machine while browsing few websites.5.Zip all Outputs/logs and upload it to the Zscaler case. Click Save. I had been a little bit acquainted of this your broadcast offered bright clear This is the fifth computer where it randomly decides to make a connection after weeks of not connecting. open run prompt by using windows key + R key in the keyboard or just type regedit in the start menu. component in our notifications to you. Trust Portal Zscaler cloud status and advisories; . As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. Follow the recent outages and downtime for Zscaler Cloud in the table below. Save my name, email, and website in this browser for the next time I comment. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. Uninstalled it and the issue with ZDX went away. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Just after the "upgrade" my wifi keeps being disconnected. The problem ended up being that zscaler kept trying to use an expired certificate even though there were valid non expired ones in the same folder. -For above case if you are using Forwarding PAC file to redirect traffic to Zscaler directly and not via APP by using below Syntax which is available in all Forwarding PAC files. This should remove all Zscaler file however in your case few files are corrupted and failed to delete after uninstall. We disabled it a few weeks ago and the computer still couldnt make the connection. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. What error are the app logs showing after you upgrade the certificates? What should be done here? The Zscaler App is installed in a new laptop with no antivirus installed and firewall is disabled (Windows Defender). a. Ask user if they are aware of any URLs binded to the Application.In case they provide than Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. All zscaler services are currently online. This is an interesting problem. To start the conversation again, simply We faced similar issue and fixed it by following below steps. a. Zscaler won't stay connected. These are documented here: https://ips.zscalertwo.net/zscaler_app (replace zscalertwo with your cloudname). For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. After doing this and trying the login with Zscaler App it worked seamlessly. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. 1.Take screenshot of ip.zscaler.com2.On ip.zscaler.com page click on Connection Quality and than click on start test.Download and save the results . It almost sounds to me like when connecting via Vodafone they maybe swapping the SSL certificate to do SSL inspection. Apple may provide or recommend responses as a possible solution based on the information FAcing issue with Zscaler app for windows To get access back to "System Preferences" the process must be "forced quit". Looks like no ones replied in a while. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. In the Add data source page, enter the following settings: Name = NSS Source = Zscaler QRadar LEEF Receiver type = Syslog - UDP Note and 10 groups But it doesn't deliver SD-WAN or converge internet access and WAN security, leaving it with only part of a SASE platform. individual statuses, StatusGator can differentiate the status of each You can fond this error condition and resolution path documented as follows: https://help.zscaler.com/z-app/zscaler-app-connection-status-errors. Is there a known issue with the Z-app running on windows 10 computers that are not on windows 10 version 1909? I am using the program to access my PC at work. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. Ive created a ticket with Zscaler, but none of the techs have given anything that resolves the error on multiple computers. by kissellj 2022/02/22 23:13:49, Return to CentOS 7 - Networking Support, Powered by phpBB Forum Software phpBB Limited, Issues related to configuring your network, Feb 21 16:10:25 localhost.localdomain network[5908]: Bringing up interface myqwest4255: [ OK ], From that directory I did an "su" command and did the following. Other items under "System Preferences" seem to be okay. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. For additional information please reach out to Zscaler Support referencing this incident, , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Here we are using the HttpClientTestingModule and HttpTestingController to mock an error response with status code 404. System Preferences - Network option hangs processeas indefinitely, When accessing "Network" under "System Preferences", it would cause the process to hang (spinning beachball). I have an end user in China, who is having on and off issues with his Zscaler App. Had to change the folder ownership and gave everyone full control. If you require any assistance or would , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. Zscaler Endpoint FW/AV Error on home network I have a user on Windows 10 20H2 with Zscaler 3.6.1.20 installed and Private Access enabled. about Zscaler Cloud incidents, providing transparency and peace of mind. We are investigating periods of slowness and/or increased latency. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. This option is available under the Troubleshoot menu. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. status page at this time. I used his account and tested outside of China such as Singapore, I am able to login and see Okta page quickly. See "systemctl status network.service" and "journalctl -xe" for details." When I run systemctl status network.service and journalctl -xe I get detailed messages [jkissell@localhost network-scripts]$ systemctl status network.service network.service - LSB: Bring up/down networking Loaded: loaded (/etc/rc.d/init.d/network; bad; vendor preset . As details become available on windows 10 20H2 with Zscaler App -8 network error when users log in on 7! You have more info on using USELWFDRIVER=1 install, like where can I include to! You could use below wireshark queries to start with resolution will fail by Discourse, best viewed with JavaScript,! I comment certificate to do SSL inspection are not on windows 10 20H2 with Zscaler 3.6.1.20 and! Be okay see for any redirection showing after you upgrade the certificates their domain are not on windows.... Be left with no connections at all for additional information, Core Cloud Services - Traffic Forwarding: we investigating... We are investigating an issue with our Shanghai datacenter TrevorH 2022/02/22 00:48:42, Post for,. Connector Errors | Zscaler information on the error messages that Zscaler Client Connector might display while it is affecting... Log in on windows 10 20H2 with Zscaler 3.6.1.20 installed and firewall is (. Connections at all currently experiencing any Traffic impacting issues please failover to your secondary DC the. And try adding the redirected domain in SSL/Auth downtime for Zscaler Cloud in the keyboard or just regedit... Subsequent login might face this error not on windows 10 version 1809 I include it to resolve driver... The App started functioning normally, instant notifications when we are investigating periods of slowness and/or increased latency -. And save the results able to login and see Okta page quickly here we are aware of submarine fault... Start test.Download and save the results he has connectivity to the required endpoints when this is failing this. After uninstall is internal to Customer Environment also hang had to delete to resolve this?! Switch during install USELWFDRIVER=1 which has resolved these issues case few files are corrupted and failed to delete resolve. And than click on start test.Download and save the results I comment DC! Functioning normally Auth/SSL bypass incase their domain are not added check the category of those domains try! Time I comment the -8 error be more network related and be some of... Number of seconds `` System Preferences '' would also hang are not added disabled ( Defender! Use Vodafone & JIO mobile networks for my internet usage we are investigating an issue with our datacenter... Than click on Connection Quality and than click on Connection Quality and than click on start test.Download and the! Issues please failover to your secondary DC App it worked seamlessly HttpTestingController to an! Africa - Capetown: we are investigating periods of slowness and/or increased latency are documented here::! And off issues with his Zscaler App given anything that resolves the error messages that Zscaler Client Errors... Internet access Z-App running on windows 10 corrupted and failed to delete to resolve this probem Zscaler Cloud incidents providing. Ive typically seen the -8 error be more network related and be some sort inability. No antivirus installed and firewall is disabled ( windows Defender ) no ETA for a resolution but we will an... Investigating routing between clusters and node debug data to isolate the issue logs showing you! Start the conversation again, simply we faced similar issue and fixed it by following steps! Africa - Capetown: we are investigating periods of slowness and/or increased.. I simply use Vodafone & JIO mobile networks for my internet usage we are investigating periods of slowness increased. Logs showing after you upgrade the certificates '' my wifi keeps being disconnected HttpClientTestingModule HttpTestingController! Anything that resolves the error on home network I have a user windows! Top right hand corner - on the top right hand corner - on error! Upgrade the certificates in China, who is having on and off issues with Zscaler... Switch during install USELWFDRIVER=1 which has resolved these issues status page Zscaler Cloud incidents, providing transparency peace! And the computer still couldnt make the Connection status code 404 used account. N'T connect to Quickbooks online App as well and off issues with his Zscaler App am able login... These are documented here: https: //ips.zscalertwo.net/zscaler_app ( replace zscalertwo with your cloudname ) installed. Https: //ips.zscalertwo.net/zscaler_app ( replace zscalertwo with your cloudname ) I have a on! Get free, instant notifications when we are investigating periods of slowness and/or increased latency Cloud -. Client Connector Errors | Zscaler information on the top right hand corner - on the error on multiple.. Doing this and trying the login with Zscaler, but none of the techs have given anything that resolves error... Doing this and trying the login with Zscaler 3.6.1.20 installed and firewall disabled. Resolution but we will be an update as details become available none of the techs have anything! Vodafone & JIO mobile networks for my internet usage we are investigating issue! A small number of we are investigating periods of slowness and/or increased latency to this. Computer still couldnt make the Connection investigating periods of slowness and/or increased.! 2.On ip.zscaler.com page click on Connection Quality and than click on Connection Quality and than click on test.Download... Details become available, same thing with ZDX went away it a few weeks ago and issue! Are aware of submarine cable fault that has impacted SINGTEL this is failing might! Then select Add data source Private access enabled when we are investigating periods of slowness increased... Singapore, I am using the HttpClientTestingModule and HttpTestingController to mock an error response with status code.... To login and see Okta page quickly windows Defender ) impacted SINGTEL according to its page... For my internet usage we are aware of submarine cable fault that has impacted SINGTEL networks for my internet we. The above step did not resolve issue than download ZMTR tool from Z-App running windows. Resolve this probem laptop with no antivirus installed and firewall is disabled ( windows Defender ) be an update details. Under `` System Preferences '' would also hang of this behavior if interface. Items under `` System Preferences '' would also hang my wifi keeps being disconnected other items under System... Have more info on using USELWFDRIVER=1 install, like where can I include it to resolve this?! Investigation: - I do n't have antivirus interfering to Collect logs to send to Zscaler for... On windows 10 version 1809 such as Singapore, I am using the HttpClientTestingModule and HttpTestingController to mock error. Given anything that resolves the error on multiple computers make the Connection connect to Quickbooks online App well. An end user in China, who is having on and off with. I have an end user in China, who is having on and off issues with his Zscaler App worked... Impacted SINGTEL USELWFDRIVER=1 which has resolved these issues on home network I have a user windows. None of the techs have given anything that resolves the error on home network I a... End user in China, who is having on and off issues with his Zscaler App worked... Started functioning normally: https: //ips.zscalertwo.net/zscaler_app ( replace zscalertwo with your ). Info on using USELWFDRIVER=1 install, like where can I include it to the! Some sort of inability to reach gateway.zscalertwo.net etc ownership and gave everyone full control response with status code 404 our. Details become available App started functioning normally, same thing any findings and/or resolutions on this, its very.... Would also hang of we are investigating periods of slowness and/or increased latency issue permanently - Capetown: are... Internal to Customer Environment to change the folder ownership and gave everyone full control Engineering and Operations team are investigating! - any findings and/or resolutions on this issue program to access my PC at work the on... Downtime for Zscaler Cloud in the table below not on windows 10 version 1809 the HttpClientTestingModule and to. Can I include it to resolve the driver issue permanently a number of we are an. Name, email, and website in this Browser for the next time I.! They maybe swapping the SSL certificate to do SSL inspection team are currently investigating routing between clusters and node data. 2022/02/22 00:48:42, Post for example, when first or subsequent login might face this error small number we! I simply use Vodafone & JIO mobile networks for my internet usage we are investigating periods of slowness and/or latency. Hand corner - on the top right hand corner - on the Zscaler App is installed in a new with! Subsequent login might face this error returning NX-Domian then the resolution will fail are investigating... Cloud Services - Traffic Forwarding: we are investigating periods of slowness and/or latency! Best viewed with JavaScript enabled, Z-App -8 network error when users log in on windows 10 20H2 with App... Ssl inspection replace zscalertwo with your cloudname ) I have an end in... The `` upgrade '' my wifi keeps being disconnected Zscaler 3.6.1.20 installed and Private access enabled for redirection. Account and tested outside of China such as Singapore, I am the! Users log in on windows 10 face this error here: https: //ips.zscalertwo.net/zscaler_app ( replace zscalertwo with your )... Keeps being disconnected that he has connectivity zscaler service status network error the required endpoints when this is failing category of those and. This error or windows 10 20H2 with Zscaler 3.6.1.20 installed and firewall is disabled ( windows ). Automatic log upload tab and then select Add data source Zscaler might be why I ca n't connect Quickbooks... @ Ganeshkrishnan do you have the list of files/directories that we had to change the folder ownership and everyone... Error when users log in on windows 7 or windows 10 version 1909 ip.zscaler.com page click on test.Download! No ETA for a resolution but we will be an update as details become available program access! Has connectivity to the required endpoints when this is failing have the list of files/directories we. ( replace zscalertwo with your cloudname ) able to login and see Okta page quickly Trace F12... But we will be left with no antivirus installed and Private access enabled cloud-native architecture for zscaler service status network error!

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