I live in Florida and placed it outside in a screened in porch. If you are an Amazon Prime member you can get free 2 day shipping and free returns. Hand-cast using real crushed stone bonded with high quality designer resin Each piece is individually hand-finished by our artisans The items can be repainted with an acrylic based paint and sealed with a resin safe UV protectant spray." It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. It can be easily tucked into a corner, or set up between a couple of armchairs for a one-on-one game. How may I go about touching up the missing paint? Though the chess set is not included, Design Toscana has a variety to choose from. When not writing, you can find her in the kitchen whipping up a batch of vegan muffins. Prior merchandize was good, thus 2 start vs. one. January 19. One came right away and I was charged $30.64 which included the shipping charge for BOTH. Design Toscano-garden statues, indoor statues, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. This item should be shipped with a clear coat already and Katie at costumer service whom won't return any further emails should be let go. Design Toscano Shadow Predator Panther Statue & Reviews | Wayfair Outdoor / Outdoor Dcor / Statues & Sculptures / Animal Statues & Sculptures / SKU: TXG1292 Shadow Predator Panther Statue See More by Design Toscano 4.7 283 Reviews $40 OFF your qualifying first order of $250+1 with a Wayfair credit card Shipping to Boydton - 23917 Add to Cart Most recently, I ordered a statue and was told it would be up to four weeks for delivery. If you pull out furniture drawer you will see that it is nailed and stapled together with glue in between and even unfinished underneath just the same way the product packing crate is made off. Voucher type. Toys R Us was unable to find a buyer for its brand and ended up closing all of its U.S. outlets in June of 2018. is design toscano going out of business. To find a furniture sale in your area, you can do a quick Google search using keywords like, "liquidation sales near me" or "furniture store going out of business." I purchased 2 art deco style lamps and one console cabinet. After 25 years of association with this company, no more. However, this year part of it came, and then about 10 days later, the rest of it arrived, VERY poorly packaged. Design Toscano Going Out Of Business is available in our digital library an online access to it is set as public so you can download it instantly. Bigfoot the Garden Yeti 28.5-in H x 19.5-in W Brown Yeti Garden Statue. Picture is through an upstairs window. Ordered - was told (without a tracking number) that part of order would arrive on a certain date - waited for tracking numbers (issued when product ships) and still had to contact CS for them - ended up the item had not shipped yet (one day before it was supposed to arrive) - - finally after reading these other reviews just cancelled the order. Bankruptcy filings are considered a public record by law. Makes me wonder how a company can stay in business run the way they are. The real table is discontinued. It is not art; it is a scam. The paint hasn't lasted a full season, and it is my problem to repair. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. SIGN UP TODAY! They're considering a new Toys R Us branding company. Consumers complaining about Design Toscano most frequently mention customer service and credit card problems.Design Toscano ranks 455th among Home Decor sites. Design Toscano. In attempting to assemble, the glass shade did not sit securely in the brass shelf (which was crooked) and promptly fell shattering into splinters on a padded rug. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. Unfortunately, UV is very damaging to acrylic paints. I was shopping their products when I came across this negative review page. Hunting isnt for everyone of course, and finding one of these exotic beauties is rare. With a rich lacquered finish, this Walpole Manor Gaming Chess Table is an eye-catching piece for a living room or lounge, accented with other rich woods and dangling foliage. This Design Toscano review highly warns that the Roman Gladius Sword should be kept out of reach of children, and that you should resist the urge to slice melons with it, too. Do not be deceived by the pretty pictures. Horrible company. This means you may see overseas stores, new domestic venues and even some private brand opportunities. Marble umbrella vessels (2). The letters didn't arrive until 2 weeks after they said they sent them. International Association of Better Business Bureaus. The Toscano rep confirmed, then completed the order. . Shipping charges are non-refundable unless the return is the result of our error. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. 15 gorgeous backdrops for your next Zoom call. [4] Its products were also featured in the SkyMall catalog. Here are 8 tips for writing great reviews. If a company cannot figure out how to accept payment for their items, they seriously need to close their doors. The chimney does not fit over the required bulb. Yes, stunning piece but poor workmanship. Others have noted similar details. Bought a roof top dragon after reading about the company on their Web. 1996-2023, Amazon.com, Inc. or its affiliates, Select a location to see product availability. Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. Was told that I would have to pay the$17.00 per return (x2) since I only needed one of the item. Design Toscano offers a 60-day window for customers to return any products. My first purchase was a French statue with clock that is attractive and seems well made. GET EXCLUSIVE SALES & COUPONS! I received a thank u for being a verified customer email followed by a reciept for a $204. I guess this one just doesn't care. I requested that I would pick it up. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. Design Toscano Ram Skull and Horns Wall Trophy Review, Design Toscano Roman Gladius Sword Review, Design Toscano Sixteenth-Century Italian Replica Globe Bar Review, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model Review, Design Toscano Walpole Manor Gaming Chess Table Review. The company recently reported a loss of $271.1 million in 2017, with $33.6 million in losses during the second quarter alone. Our Design Toscano-exclusive quality designer resin Asian statue with faux stone finish captures the peaceful Oriental Buddhist nature and lends its quiet countenance to . If the DT website worked properly, we would have been able to get a good look at the grotesque face of the woman in the item we bought, but were unable to. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. Sealing the paint is the customers responsibility! Need to find a different location? I emailed back why was my card charged and to email me the forms. Design Toscano assumes no liability or responsibility for any errors or omissions in the content/images of our website or any other 3rd party marketplace site (Walmart Marketplace) that advertises our products. So my daughter never got her Christmas gift. Exceptionally beautiful product. Apply This Design Toscano Coupon for 20% Off Gifts. In this Design Toscano review, well be focusing on Design Toscano outdoor statues, mainly their angel and garden statues, as well as in-home accent pieces that tell stories and draw attention. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The website and the receipt both stated, "This item is on backorder and is expected to be available for shipping the week of 12-04-2020. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. One buyer wrote, well done, sturdy (never budges during strong winds) beautiful one I have. This statue comes in different sizes, and customers seem to favor the smaller ones as they appear more like a sculpture and not a cast. Ahead, well analyze feedback sourced from the brands website, Biz Rate Surveys, and Trust Mamma. Finally, a couple of weeks later I heard back"Oh, sorry, it will be up to eight [additional!] Code. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I used my credit toward two statues, one that is on back order and the other which was clearly broken and put back together. In this case I paid a fair price and got a bad product. What arrived was a completely different style and color than what I thought I ordered. There's no more dovetail joints and quality is so low that drawer riding rails are also made of plastic. Research the items before you buy. Prior merchandise was good, thus 2 stars vs. one. Its currently sold out, but expected to be back soon. We have both taught the arts for CalState for forty-some years, and always warn students to look at the face first! Space planning is key, and less really is often more. Do not buy from them. To make this going out of business sale happen, the company must check the state laws for the requirements of the sale. Many say that it looks much better in person and note the quality and craftsmanship of the sculpture. I won't be back to Design Toscano for another purchase of any kind. One review read, I purchased a wall hanging that was chipped pretty bad. Still, Design Toscano has many repeat customers. Included in this set: The outside of the globe features a real replica of a 16th century nautical map provided by the National Museum of Science in Florence. I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. Design Toscano Resting Grace Sitting Angel Sculpture: Large, Design Toscano Remembrance and Redemption Angel Statue: Grande, Remembrance and Redemption Angel Statue: Grande, Design Toscano Mother Dagmar & Father Friedmann Garden Gnome Statue Set, Mother Dagmar & Father Friedman Garden Gnome Statue Set, Design Toscano Dragon Skull Sculpture: Large, Design Toscano Ram Skull and Horns Wall Trophy, Design Toscano Sixteenth-Century Italian Replica Globe Bar, Sixteenth-Century Italian Replica Globe Bar, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model, Drekar, the Viking Longship Collectible Museum Replica Ship Model, Design Toscano Walpole Manor Gaming Chess Table, Brings a taste of other cultures in and outside of the home, Vast selection of culture and era-specific pieces, ie. Sent me a crumpled in several pieces plaque. Bye bye. Customer service always quick to respond with very helpful hints. Its unique and not easy to find. This speaks to the fact that customers count on Design Toscano to have items they cant get anywhere else. I should've demanded a refund and shopped elsewhere. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. Design Toscanos products seem authentic at first glance, but we want to give you a better understanding from a customers viewpoint. Drekar, the Viking Longship Collectible Museum Replica Ship Model is exactly like the one found in a museum, made from designer resin. 33-in H x 15-in W Gray Angels and Cherubs Garden Statue. Please use a valid email. The intricate detailing of her stunning wingspan, softly muscled body, and precise little toes are something to behold. This is no the old Toscano shop/site from years ago. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The products listed above are all rated above 4.5/5 stars, a positive sign that theyre good quality and made from reliable materials. This design toscano going out of business pdf, as one of the most full of life sellers here will agreed be in the midst of the best options to review. This is 7 months later. Design Toscano has a consumer rating of 1.86 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases. These large, expressive Design Toscano gnomes are hand-painted, and full of personality. Design Toscano. It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. Shipping and handling charges are not refundable if shipment is refused. I ordered --- was backordered --- backorder date changed --- and no one there in the call center (NOT a real customer service department) or the supervisor could convince me they were indeed legit. Required fields are marked *, This field is required At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. Under it is a lower shelf for storing glasses, stirrers, and any other tool you may require. Could not explain why something made to be outdoors coated with an inferior coating and did not offer to refund money spent. The Design Toscano artist has ingeniously crafted the moment into an exquisitely fashioned, metal letter opener set in an ornately sculpted, quality designer resin holder. We also think it would make a cool front doorstep piece for fantasy lovers out there, placed next to a lantern and a sharp plant. Tip for consumers:Dont buy from this company. Once your order ships, Design Toscano will send a confirmation email with a tracking number. Coupled with a scabbard, these two items have a timeless, regal look. Save my name, email, and website in this browser for the next time I comment. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. I even got a discount on the order by going to Retail Me Not. The Design Toscano profile on Biz Rate Surveys (bizratesurveys.com) shows a customer rating of 9.1/10. They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. I received an alligator statue from this company last Christmas. They wont stick by their product- will never order from them again and you shouldnt either! It is severely cracked so evidently it does not do well outside. Do not shop here. ADVERTISEMENT. I spent with them over $20,000 over years buying furniture, bronze statues and urns, candelabras, tapestries, mantel clocks, high quality reproductions, ceramics and even some antiques they used to sell /1915 restored, still working phone/. Was told I should know how to order. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. I have noticed a change in the types of items being sold on the site. Marble clock. Wait what? BBB is here to help. Add drama to your living room or summer cottage with the Ram Skull and Horns Wall Trophy for $76. Great for Halloween. Weighing 25 lbs, this sculpture is best kept in its original place and not moved around. Over 90% of our offerings are exclusive to the Design Toscano brand, allowing us to present distinctive decorative items unavailable elsewhere. Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products. This brings up a valid point, as buyers are more likely to complain in a review than they are to comment on something positive. Return this item for free. I received an alligator statue from this company last Christmas. Roland the Gargoyle Gutter Guardian Downspout Statue, Asian Temple Pagoda Lantern Statue: Large, Asian Temple Pagoda Lantern Statue: Medium, Basking in God's Glory Little Girl Statue: Medium, Remembrance and Redemption Angel Statue: Medium, Nature's Nurturer, St. Francis Sculpture: Large, Easter Island Ahu Akivi Moai Monolith Statue: Large, Freedom's Pride American Eagle Wall Sculpture: Large, Meditative Buddha of the Grand Temple: Basalt Finish, Medium, The Zombie of Montclaire Moors Statue: Large. Given this experience and the reviews Im seeing, I think my relationship with Design Toscano will be a brief one. February 27, 2023 . The Toscano rep confirmed, then completed the order. BBB Business Profiles generally cover a three-year reporting period. After a couple of weeks beyond the "due date" I wrote to the company. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. To snap up the deals, you have to know when someone is going out of business. I was going to order an item, but after reading the reviews I want to say thank you for saving me the money, headache and frustration of dealing with a company who does not care about customer service! Used to be a 5 star plus site over 7 years ago. This work of furniture art delivers up the soul as a sure-fire conversation starter and photo op for your business, medieval castle, or gothic home. Overall: 10'' H x 3.5'' W x 3'' D; Overall Product Weight: 1lb. Model # DB383049. When a business is closing, a going out of business sale typically occurs. He founded the company in 1985. Usually, a business will close because they lack the funds needed to stay open. Their products appear great online and for most customers, in person as well. So sorry. 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