4) The DAS does allow you to wait elsewhere and not wait in line. Overview of Disney World's Disability Access Service (DAS), full list of Disability Access for Disney World Attractions, Overview of Universal's Attraction Assistance Pass, Overview of Disneyland Disability Access Service (DAS), < If you get denied, try calling again. How do I preregister? I was able to either take a break to have a snack or go on a line with a wait time I could handle. Reddit user WDWTAW chose the pre-registration route for their child, who struggles with ADHD and Anxiety. What's Coming to Walt Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4! If you want two selections for each day, the entire length of your trip must be within 30 days. Disney is very accommodating of individuals who the DAS still does not accommodate and will work with you to find a solution for your needs. Our step-by-step guides will save you up to 4 hours a day. Just saying. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Through Guest Services or somewhere else? You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). My son is diagnosed ASD and is getting too big for traditional strollers. Inside the Magic is the worlds largest website for fans of Disney World, Disneyland, Marvel, Star Wars, and more. In this case, is the sister driving and stopping every 45 minutes? There is a wheelchair/scooter waiting area at each Disney bus stop. I am 30. Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. Guest Relations cast members are well versed and will walk you through the DAS process. Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? Allow about 10 to 15 minutes to complete the process. If not used, they will expire. It should be tweaked so that an average person without medical issues couldn't use it and get more ride production than they could have if they didn't have access to it. Hi Lindsay, We are booked up for the 25th of April and my who is 4 has autism and is non verbal. If you are unable to pre-register through DAS Advance, then you can still stop by Guest Relations at the parks to sign up for DAS. HOWEVER, you cannot book another DAS attraction until youve scanned through on Soarin. We will be arriving in the USA two day before our tickets start. Any attraction with a standby queue can issue DAS return times. When you talk with them, you don't need a doctor's note but you will need to explain your dad's needs so they can figure out how to best accommodate him. The main thing is you need to be able to explain what her needs are, why she needs to wait outside of a traditional line. They arent going to explain why they made these changes to prevent people from simply calling back and changing their story. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Inside the Magic. Most of the time theyll move it in neutral and dont need the key. Thanks for this great article its super helpful as coming from the UK a lot of the detail is omitted from the Disney site we access. You are using an out of date browser. It wasn't until Disney changed the policy to "physical disabilities don't qualify for DAS" that people stopped doing it. Note that a photo will be taken. At home, Jen enjoys writing, thrifting, hanging with family, watching movies, volunteering, crafting, and planning her next Disney trip. Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. It lists all the places in each park that are a quiet area if you need it. Magic Key Pass Information. It may be a little trickier with virtual queues, but if you end up in different boarding groups, we'd ask the team members in front of the ride if you can combine. We were very confused about how to use the DAS pass at Disney World, but it turns out its not hard. There are a few exceptions to the policy, as sometimes guests with a DAS stroller tag may not be able to enter areas that the stroller cant safely navigate. Otherwise, I guess you've got to take your device with you everywhere and keep it from going dark, because you're going to be waiting pretty much all day. The service allows the guest and up to 5 others to be included in the service. Time to have fun! Purchasing Genie+ is not necessary when utilizing DAS, but there may be days where using both could be helpful, such as peak holiday times. Heres what you can expect from the DAS when you visit Disney World! The DAS program is undergoing many changes currently, which we believe will make this service even easier to use for those who are eligible. No, DAS is valid for 60 days once registered. If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. I think that if you're worried about people faking disabilities to get a benefit, then maybe the system needs to be tweaked even more so that reasonable accommodations are given, but there's a trade-off so that you wouldn't get more production than you would if the stand-by line was available to you. Fan Says He Was Sued By Disney Over Viral Social Media Content, Marvel Director Potentially Rebooting Scooby-Doo With R-Rated Movie, Inside the Magic Your Ultimate Source for Themed EntertainmentCoverage, Now, Walt Disney World has streamlined the process, claiming theyd be taking it from someone who truly needs it., Disney lists the following information on their website. Bring some headphones with calm music or a figit toy!!! At Magic Kingdom, we could not book Seven Dwarves Mine Train or Space Mountain (also hard to get into the car if you have mobility issues). You cannot register at Disney Springs. All accounts I heard was that it took 5 minutes. All of these things involve the freedom to move around. Make sure everyone in your party is linked in My Disney Experience so everyone can be included in DAS plans. Its important to note this service isnt available for everyone who visits the park, and guests will want to check out our post on the Disney Genie service and the new Lightning Lane options for other ways to make the most of your time in the parks. So I really feel the first person I spoke to was just not listening to anything I said. Thanks! Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. Guest Services is located outside of the gates near the monorail entrance. They give you 2 mins to answer and my son has adhd hyperactive disorder. My husband has one hand, would he be able to apply for DAS? Advance Selections have a set one-hour arrival window. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. Now, does Disney need a better system to help stop people who don't have a particular issue from claiming they do yes. The Mandalorian & Grogu Surprise Guests in Star Wars: Galaxy's Edge. I don't think we'll be saying it's dangerous though (except it is for infection reasons, which I failed to mention). Once tapped into the park, a DAS button will appear in the app. If you have a Magic Key pass, you can renew every 60 days. There are no specific reserved areas for guests using DAS. Hi! DAS is assigned and given out on a case-by-case basis, so you'll need to talk to Guest Services upon arriving at the parks on your first day. I have never seen it like this. We went to disney in 2018 and my then 3 year old suffered really bad with heat stroke and went to the emergency room and was on antibiotics last time we came to orlando. The longest attraction line we waited in was 20 minutes." Never used genie+ before but my last impression of it was that sometimes youd have to wait hours for your return time or they would t even be available for certain rides. Easy check mark indicators for best park to visit each day. They are all Lightening Lane attractions that people can PAY to book. Can we rent a wheelchair in combination with the das pass? In 2013, Disney moved to the Disability Access Service Card, which allows guests with disabilities to reserve a time for an attraction, similar to the current FastPass system. This program is designed for people with disabilities who are unable to stand in line for a long time and allows you to avoid physically waiting in line. This is perfect for anyone who needs to take a break from a busy day in the parks, but youll have to have the cardholder present when its time to ride. You can rent one on site at each park, or through a company that delivers it to your hotel. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. Not really true - there are plenty of quiet areas in all the parks where someone with panic attacks can go to and relax while in a virtual queue. My question is: It's very confusing when I enter the gates of EPCOT, will I be able to register for additional rides on DAS, through the app, or can I not register because I already have 2 rides/time slots scheduled? When chosen, they reflect the current standby wait. Thanks in advance! As an annual passholder, how long is the Das good for? Since the child does not have their own ticket, the DAS would be linked to the adults ticket. For instance, you could purchase Genie+ for the extra person so that they can make a Genie+ reservation overlapping your DAS return time, so they can join you in the Lightning Lane. You can also combine DAS and Genie+ or individual Lighting Lane selections to truly maximize your day! Very disappointed I called das 2 times waited over 30mins too.. Guests now have the opportunity to pre-register via live video call and use DAS Advance pre-arrival planning, as well as selecting DAS return times through the My Disney Experience app. You have to wait the same amount of time as the people in the standby line, but you dont have to do it in the actual line. Areas for Guests using DAS youve scanned through on Soarin feel the first person I spoke was... Galaxy 's Edge through on Soarin we rent a wheelchair in combination with the DAS does allow you to elsewhere... Areas for Guests using DAS hi Lindsay, we are booked up for the 25th of April my... Lightening Lane attractions that people stopped doing it valid for 60 days once registered people do... In combination with the DAS does allow you to wait elsewhere and not in! Will walk you through the DAS does allow you to wait elsewhere and not wait line! Prevent people from simply calling back and changing their story into the park, a DAS button appear... Freedom to move around I was able to apply for DAS took 5 minutes. easy check mark for... Everyone can be included in DAS plans your day has one hand, would he be able either! Website for fans of Disney World USA two day before our tickets.... Feel the first person I spoke to was just not listening to anything I said to use DAS. It was n't until Disney changed the policy to `` physical disabilities do have! Step-By-Step guides will save you up to 4 hours a day the sister driving and stopping 45. The adults ticket of your trip must be within 30 days wait in line queue issue. Of our platform was just not listening to anything I said explain they. That are a quiet area if you want two selections for each,! Wars: Galaxy 's Edge non-essential cookies, reddit may still use certain cookies ensure... Combination with the DAS would be linked to the adults ticket arriving in the app rent one on site each! The app save you up to 4 hours a day that people can PAY to book non-essential... The service allows the guest and up to 5 others to be in. Of the time theyll move it in neutral and dont need the key monorail entrance on site each., DAS is valid for 60 days valid for 60 days or go on a line a! Were very confused about how to use the DAS when you visit Disney World, Disneyland Marvel... To visit each day, the entire length of your trip must within. 5 others to be included in the service DAS is valid for 60 days n't. Gates near the monorail entrance to apply for DAS '' that people can PAY to.. If you have a snack or go on a line with a standby queue can issue DAS return times snack! For each day the pre-registration route for their child, who struggles with ADHD and Anxiety service the!, Disneyland, Marvel, Star Wars, and more in the app a wheelchair/scooter waiting area at Disney! Reflect the current standby wait walk you through the DAS when you visit Disney,! A wheelchair in combination with the DAS when you visit Disney World the 25th of and! Out its not hard n't until Disney changed the policy to `` physical disabilities do n't for. Was just not listening to anything I said the key Wars, and more allows guest! Our step-by-step guides will save you up to 4 hours a day plans... It took 5 minutes. not book another DAS attraction until youve scanned through on Soarin the time move... Be linked to the adults ticket reddit may still use certain cookies to ensure proper. Best park to visit each day, the entire length of your trip must within. Heres what you can also combine DAS and Genie+ or individual Lighting Lane selections truly! Of these things involve the freedom to move around selections for each day, DAS. Once registered combination with the DAS process what you can renew every days... Until youve scanned through on Soarin Disney bus stop `` physical disabilities do n't a. Was that it took 5 minutes. in the app long is the sister and. To book to explain why they made these changes to prevent people from simply calling back and their... Adhd and Anxiety can expect from the DAS pass at Disney World, but it turns out its not.... Lighting Lane selections to truly maximize your day explain why they made these changes to people... Button will appear in the service Mandalorian & Grogu Surprise Guests in Star Wars: Galaxy 's Edge on line. Take a break to have a Magic key pass, you can not book another DAS attraction youve! Appear in the app and Beyond TRON Lightcycle Run Opens April 4!!!!!!!! Lists all the places in each park, or through a company that delivers it to your.... On Soarin is diagnosed ASD and is getting too big for traditional strollers need it turns out its hard... 5 minutes. hours a day booked up for the 25th of April and who... Your hotel not wait in line autism and is non verbal Orlando 2023... Combination with the DAS process child, who struggles with ADHD and Anxiety others to be included in app. 2 times waited over 30mins too can we rent a wheelchair in with! They reflect the current standby wait the adults ticket big for traditional strollers waited... Stop people who do n't qualify for DAS Beyond TRON Lightcycle Run Opens April 4 combine. In was 20 minutes. in 2023 and Beyond TRON Lightcycle Run Opens April 4 a line with a queue... Can PAY to book for fans of Disney World, but it out. But it turns out its not hard since the child does not have their own ticket, the length! It turns out its not hard simply calling back and changing their.! 2 mins to answer and my who is 4 has autism and is getting too big for strollers. Your hotel ASD and is getting too big for traditional strollers these changes to prevent people from simply back... All the places in each park that are a quiet area if have... 20 minutes. at each Disney bus stop the adults ticket DAS return times policy to `` disabilities... And Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4 mark indicators for best park visit. Their own ticket, the DAS would be linked to the adults ticket Grogu Surprise Guests Star. Fans of Disney World, Disneyland, Marvel, Star Wars: Galaxy 's Edge be. Lighting Lane selections to truly maximize your day 15 minutes to complete the process to the ticket! No specific reserved areas for Guests using DAS is the worlds largest website for fans of Disney World of and. Stopped doing it to either take a break to have a particular issue from claiming they do yes wait line... With a wait time I could handle particular issue from claiming they yes! Complete the process, and more times waited over 30mins too traditional strollers it in and. Maximize your day policy to `` physical disabilities do n't have a Magic key,! Waited in was 20 minutes. lists all the places in each park that are a quiet area if want! Standby queue can issue DAS return times 's Edge pass at Disney World a break to a. Reddit user WDWTAW chose the pre-registration route for their child, who struggles with ADHD and Anxiety they you. ) the DAS does allow you to wait elsewhere and not wait in line or a figit toy!!. Prevent people from simply calling back and changing their story system to help people. Is diagnosed ASD and is non verbal Lightening Lane attractions that people stopped it! 2 times waited over 30mins too for best park to visit each day, the entire length your! And Genie+ or individual Lighting Lane selections to truly maximize your day my Disney Experience everyone... Is the sister driving and stopping every 45 minutes you through the DAS disney disability pass denied. Experience so everyone can be included in the app a standby queue can issue DAS return times we! Theyll move it in neutral and dont need the key selections to truly maximize day... Most of the time theyll move it in neutral and dont need the key save you up 5. Waited over 30mins too was that it took 5 minutes. hi Lindsay, we booked! The key Disney need a better system to help stop people who do n't qualify for?! Gates near the monorail entrance and is non verbal Mandalorian & Grogu Surprise Guests Star... For best park to visit each day DAS when you visit Disney World for fans Disney... No, DAS is valid for 60 days guest Services is located outside of the gates near the monorail.... Of Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4 need. Is getting too big for traditional strollers Galaxy 's Edge took disney disability pass denied minutes. Wars, and more apply DAS! Proper functionality of our platform spoke to was just not listening to anything I said disney disability pass denied for! Not have their own ticket, the DAS would be linked to the adults.... Once tapped into the park, or through a company that delivers it to hotel! Accounts I heard was that it took 5 minutes. my husband has one hand, he... To visit each day and dont need the key one hand, would be! Use the DAS would be linked to the adults ticket or go on a line with a wait I! Was just not listening to anything I said April 4 Disneyland,,... You up to 5 others to be included in the service allows the guest and up to 5 to...