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UDuN:wZ&/sgmZu-k2qK\%Sl By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 0000002972 00000 n
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8. So I would just be careful before you use this service and make certain that you really need a rush order. TravelVisa.com an online travel document and services company.TravelVisa.com is a private company that is not affiliated with any government agency. I paid them in June with my Chase card. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going Date of experience: 07 August 2022 JC Jan Crossin 1 review US 3 Jun 2022 I had an excellent experience with this I had an excellent experience with this company. Always glitches and technical problems. 0000013508 00000 n
Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. 0000010464 00000 n
0000017682 00000 n
The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." In order to see the refund policy, I had to Google: govworks.com + refund policy. Offered $300 refund for $546 purchase that I never used. Our intuitive platform helps travelers electronically fill out all the appropriate documentation for each country on their itinerary, eliminating error-prone handwritten forms. The phone number on the banner goes to Rushmy passport.com and they were unable to assist, and gave me a number to call govworks. In that regard, we were impressed with RushMyPassport.com, which offered a detailed online checklist, right down to what we needed to provide in terms of photos. Starting at $109 + government fees. We also ensure all reviews are published without moderation. Letter dated 12/21. How can they take my money for a service the post office provides alone? If you can't afford to wait three weeks for the U.S. Department of State's expedited processing service, you're in luck. and it was a very costly, time and energy consuming mistake. Don't waste your money, Wish I could give 0. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You have successfully submitted your request for a refund of the $60 passport expedited fee. 0000017222 00000 n
govWorks is a scam I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. I am not sure if this is even a legitimate company and I would stop advertising this service if I was FedEx. Our expedited passport order system is simple our users follow 3 steps. 0000025014 00000 n
If you have a flexible budget but are short on time, a passport expediting company such as RushMyPassport.com can help with passport renewals. 0000007878 00000 n
I get an email to request a refund and fill it out in detail. Now offering 1 week service for all passport types. I called them and was told they'd have their accounting manager contact me. I told her my trip was October. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. This company is legit and actually works!Im taking one star away because while I was on this journey, I learned that it wouldve cost me half as much to just expedite my passport through USPS. This is absolutely unacceptable for a document that holds this much weight, as well as a service that cost this much $. They charged for a 2 week expedited with no reimbursement for 6 week.. Error! They are supposed to call you back and respond within 1-3 days. It's a scam. You can get an expedited passport through our service. Claim your profile to access Trustpilots free business tools and connect with customers. A request for this form does not guarantee a refund will be granted. Where do I pick up the passport photos? Day 2, still nothing and still can't download my documents. 3. 0000008944 00000 n
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RushMyPassport.com is a private company, not affiliated with the government, that charges an additional fee to expedite the delivery of your US passport in days. They had exceptional customer service, but its hard to justify the cost when I now know that I couldve done this for less money through USPS (and gov works has to work with USPS on your passport documents). This review was chosen algorithmically as the most valued customer feedback. Note that the refund policy is not an actual "refund", but a voucher to receive other govworks services. U.S. DEPARTMENT of STATE BUREAU of CONSULAR AFFAIRS. Success! Thanks to fedex for putting their brand name there as well. 3. What is the Passport Photo Creator? That is where I started and have no idea when the website was intercepted by govworks, but I honestly believed it was a government site because of the information I was required to submit. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. Lost, stolen, or misplaced tickets. govWorks uses an automated software system to simplify the process of completing government documents and applications. I left a message. 0000006287 00000 n
Process visibility right out of the box giving you and your customers full notifications of the entire process. I would not use them again based on this. We save you time and a trip to the passport office. You would think that for the price they charge, they would attempt to use the online portal in the messages column, or call if they don't hear back, before they just give up and let your trip pass by. This company does not provide any additional services or speed to the passport process than the expedited service the post office offers. Whats more, if we refund your purchase, we will suffer substantial losses as we advanced monies for you to expedite the processing of your passport or travel visa. I am in a huge bind!!!!!!!!!!!!!!!!!! 0000004698 00000 n
Y98Oq?S^V);=&At{9wvt#[fr7KqRs.2q3D/4?2i! Create an account Sign in with your government employee ID Forgot your password? One the 5th try I miraculously got through to her. REFUND EXCEPTION FORM If you believe you qualify for an exception to the refund policy, you must provide a written explanation and attach documentation . Never can get online. 0000012750 00000 n
It seems that since they didn't have to do anything, really, except send me an application for me to fill out, that I would be entitled to at least a partial refund. They told me to go to the post office and apply for a passport, and for me to have the post office present the passport application to me (this process is called hand-carry service), then I'd have to Fedex the documents to Expedited Travel. 0000003607 00000 n
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Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. HPpuVr
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All they did was take my money. All purchases on this website are expressly conditioned on your acceptance of this Refund Policy. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. I went to the library the next day. 0000005063 00000 n
How it Works To request a voucher, you must complete a govWorks Cancellation Request Form in which you will be prompted to explain what govWorks did improperly. Boxes", you will have to go to the Post Office. They tried to call Expedited Travel for me. Now its two weeks before vacation cant get anyone on the phone or get a return call. By agreeing to the terms here in, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: The foregoing list is representative only. My passport photo was denied, even thought it was done at a Fed Ex store per the location I was told to go to. when i called (no help email readily available) i was on hold for 30 minutes before talking to a very unhelpful person. She NEVER told me that I did NOT need to use their service. Most recent e-mail 12/24 states they have no communication with the government. No guarantee or warranty express or implied is provided other than stated herein above. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. 0000014450 00000 n
Our expedited service commitment is to process your passport application within 35 business days (Mondays-Fridays, excludes federal holidays) from the date we receive your application at a passport agency or center (or from the date you request an upgrade from routine to expedited service). I paid for overnight expedited return shipping. Washington, D.C. 20522-2999. Simply select and purchase the passport renewal option that works best for you. Weekends as well. 0000004328 00000 n
What are the passport photo requirements? So youre basically paying them to work with USPS on your behalf. Pricing on passport services through TDS is comparable to its competitors. This is not user error, but a false redirection by their technology. A request for this form does not guarantee a refund will be granted. Service Refund HPpuVr
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A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. in order to obtain a passport thru them. They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. What did they do to justify their high fees? 0000009705 00000 n
She tells me she hasn't had time to review her messages and said she emailed me on the message center on their site. Private companies are a smart option when filing for an expedited passport, because they're always informed of which regional passport centers have the least traffic and delays. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. 0000014264 00000 n
Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. 0000004506 00000 n
We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. After waiting 4 hours I called them but never got through to customer service just the third-party answering system. What can I use these photos for? Information provided by various external sources. You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. They don't value their employees. They are running a scam so don't fall into the same trap I did! We learned just go thur the post office. Do more with your data with our developer-friendly API. c|0#>!WwH~K=7^_!q;3C[`' Dont waste money. If the online form is not working after your second attempt, email your information to [email protected]. 2023 Trustpilot, Inc. All rights reserved. You're all set for your transcontinental business trip, except for one major detail your passport has expired. If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified . 11 0 obj
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Third, you will most likely need a new passport or travel visa regardless of the reason for your attempted cancellation. 2. Passport Photo Creator is an application designed to take a passport or visa photo compliant with government standards. With one exception, the Military Interdepartmental Purchase Requests (MIPRs) used to finance these contracts did not identify the specific items or services that DOD wanted GovWorks to acquire on its behalf. I'm STILL waiting for them. 0000050303 00000 n
GOVWORKS URGES YOU TO READ THIS REFUND POLICY IN FULL BEFORE ACQUIRING OUR SERVICE OFFERINGS. Don't waste your time!!!!!!!! I had to call and we chat to find out the packet was being mailed back to me. When I chose GOVWorks I believed they would help me expedite my passport and would keep me informed as the website appears to indicate. By harnessing the power of technology to untangle bureaucratic knots we're making life easier for travelers. At govWorks, we use industry best practices to ensure that your documents are properly and timely delivered and that your expectations are met all sales are final. This is my second review. We will be here to answer any questions. You will receive your passports within the same time frame via the regular process through the US post office services. They took my $200 and ran. THEY ARE UNETHICAL. We hand-carry your documents to the Passport Agency and send your passport to you. Incomplete or inaccurate filing information provided. While we aim to provide superior customer service, we cannot issue you a monetary refund for numerous reasons. 0000005931 00000 n
2023 TravelVisa.com. NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! This is a criminal organization. Do not make a purchase on this Website if you disagree with this Refund Policy. They said I filled out DONT DONT FALL FOR THIS SCAM. I used their service to expedite my passport. HPpuVr
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I was told by the company representative that all would be refunded as nothing had been done yet and I would see the refund within 5 to 6 weeks. 0000014419 00000 n
instead, 8 weeks later my original passport was mailed back to me by the United States postal service. Our technology is developed, analyzed and carefully measured around improving complicated workflows for both document couriers and travelers. Departure Date must be later than: 03/01/2023. 0000007913 00000 n
We pride ourselves in providing innovative solutions to the entire Vital Document and Travel Industry. Passport Suspension or Rejection. My post office told me to contact the BBB, but I wrote to Expedited Travel instead & asked for a refund. Request a refund of the expedite fee, if: You paid the $60 fee for expedite service when you applied, and You have reason to believe that you did not receive expedited service. 0000017458 00000 n
Do not use their so called services. 0000014295 00000 n
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Do Not Use! This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. We use dedicated people and clever technology to safeguard our platform. 0000017846 00000 n
0000025462 00000 n
Once you've made your purchase you'll be redirected to govWorks.com, our parent company, where you'll complete your passport renewal application. 0000012001 00000 n
We are a private company not affiliated with the U.S. Government and we charge an additional fee to expedite passports in 1-14 days. 0000024725 00000 n
Automation with our platform helps keep your exposure to suspensions or issues with a minimum. Immediate Expenditures / Transparency. 0000001796 00000 n
I realized on a day I was to leave on vacation that my passport had expired. Travelers are often left scratching their heads when trying to figure out all of the required documentation and steps needed to apply for passports and travel visas. Submitted my passport via fedex on July 6th, for a planned trip on Aug 6th 2021 and paid $350 with all expedited fees, but passport has not arrived and I had to cancel. saay8Tu8yZbkPgb)6O4!ij/'b3L[}u#86p%i^52j$=\c0
>$ah! Step 2 is following our instructional checklist. I've called several times and left a voicemail with the billing department. Your passport is not damaged. 2. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. Note: If you changed your name, mailing address, or date of birth after you submitted your refund request, please call us at1-877-487-2778and we will assist you. %PDF-1.7
%
Sign into your govWorks account to manage your travel documents. 0000058827 00000 n
Companies can ask for reviews via automatic invitations. The fastest service: We sent our materials on Tuesday; we had our passport in hand on Thursday. It was guaranteed. 100% LINE FRIENDS-BT21 Licensed Product!! Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. For more information, please see our Your claims of excellent customer support are highly exaggerated and do not reflect the actual services you provide. I saved a snippet of the page: The banner says "rushmypassport.com". Step 3. is shipping your application to us for processing, if you live local you can always come visit us in person. Are you kidding me? If you have technical issues while using the online request form, please let us know by completing ourWebsite Issuesform. You paid the $60 fee for expedite service when you applied. 0000006485 00000 n
If you wish to remain on travel.state.gov, click the "cancel" message. They never fulfilled any part of the service. 0000007226 00000 n
Flight cancellations, missing flights, flight delays, or other travel itinerary changes made by the airline or customer. Expedited Travel stated I had to fill out a refund form, so I did. It's a terrible work environment. It will not. Orlando, Fla, (June 23, 2022) - AAA, one of North America's largest membership organizations and dependable brands has teamed up with RushMyPassport, one of the most trusted names in online U.S. Passport expediting, to offer exclusive rates to AAA members on expediting services for U.S. passports and global travel visas. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. Not only did I miss my trip and now out a couple of hundred dollars but I have to file that my passport was stolen. Go to your local passport office and get it in 24 hours. Delays in passport or other travel document deliveries. H
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0 6 comments Best Add a Comment MaximumStock7 2 yr. ago This Refund Policy is incorporated into the govWorks Terms of Use (the Terms), and your assent hereto likewise constitutes your assent to the Terms, into which this Refund Policy is incorporated by reference. START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. Complete Scam. 0000003242 00000 n
I have emailed and called the number but haven't gotten a response. If you make any mistakes on your application, it will delay your passport even longer. Expedited Passport and Visa services have their hands occupied . And the phone number on the banner is for rushmypassport.com HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w
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The complaint has been investigated and resolved to the customers satisfaction. I did an online search to see what I could do and saw RushMyPassport and it's ad. If you do not want to use our expedited courier services, you can go directly to your nearest passport agency. What a joke. Once you fill You are eligible for a passport renewal if ALL of the following are true: Your passport is currently valid or has expired within the last five years. Bad service - please know that you can do this on travel.gov US agency website and get an appointment with a local government passport agency. You must enter your 9-digit application number here. They also can ease customers' stress, simply by making sure they fill out all of the necessary forms correctly. Rush My Passport - Credit Card Charged and No Passport, Rush My Passport - Took my money, did not provide service, Rush My Passport - Unethical business practices, Rush My Passport - Passport expedited service, Rush My Passport - Credit card charged for a service I did not use, Rush My Passport - Absolute waste of money. Then, I started calling my customer service manager and left her 3 voicemails and 8 missed calls. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. You have reason to believe that you did not receive expedited service. If youd like to learn more about our technology solutions. DO NOT USE IT! OnlineExpeditors.com an online travel document and services company.OnlineExpeditors.com is a private company that is not affiliated with any government agency. I paid $1200 to have my passport renewed in one week. Anyone can write a Trustpilot review. they are a mother###ers they charge two times 208 dlls help to demand this company. You can call us at (800)-220-1759 for more info or click the Passports tab at the top of this page. terrible customer service. The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount. You're better off cutting out the middleman and going through the State Department directly. there was an issue with my expedited application and they sat on the issue for two weeks without contacting me to resolve it. I realized after I paid the $128 that I probably didn't need it expedited after all and tried to cancel and get a refund. . The post office REFUSED to provide hand-carry service. Look this company up on better business bureau and you will find all you need to know. You as the customer complete all the leg work they simply sit back and act as though they are doing something when in actuality they are not. 51.53(a). On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. This review was chosen algorithmically as the most valued customer feedback. 0000014481 00000 n
West Palm Beach, FL, 33401. 0000017569 00000 n
We're bridging the gap between civilians and the government. If you did not receive your passport in this time period, you can request a refund of the $60 expedited service fee. 0000024453 00000 n
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1Uy`h<12:cP2Nj1]Okhr5)M~<19<<4Sg4& 2. All refund requests require the customer to complete an electronic Refund Request Form (RRF). Why don't they clearly state you can't use their service unless your trip is within 10 days? 01.Passports delivered safe, fast, and secure, 02.Customer Service available by phone, chat, & email, 03.Process made simple with easy to follow checklists. Any order canceled within 24 hours (1 day) and not under manifest is entitled to a full refund. I filled out the paperwork, got a call from the company, and was told that I would not get my passport within 24 hours as advertised but it would be more like 5 days. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. Please see the multiple complaints on the Better Business Page. It has been weeks and no return call or further correspondence. I waited a coupld of days and then called back. OnlineExpeditors.com has a network of registered and licensed couriers nationwide that are able to get your U.S. passport expedited in as little as 1 week. What do I need to pick up my passport photo? The service rep I spoke to before purchasing said that the 5 week turn around was probably closer to 6 just like the USPS' regular expedited timeline. This is a complete scam of a company. By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. I'm going to call my bank to report this as fraud. to get out of the site, but they took my money. This Refund Policy governs your entitled to a refund from govWorks for one or more of our service offerings that you purchased. The post office said hand-carry service is completely unnecessary in my case because my trip is months away, and that they would have my passport at my door in 1-2 weeks WITHOUT using Expedited Travel. within 72 hours, they keep all the money. That's your job lady. In order to see the refund policy, I had to Google: govworks.com + refund policy. All Rights Reserved. 0000002172 00000 n
0000005605 00000 n
Passport procurement difficulties, including changes in policy, regulations or requirements. FishingLicense.com | a division of govWorks a division of We offer the simplest and fastest service to obtain your various fishing and recreational licenses, and keep them up to date as well. I saved a snippet of the site, but a false redirection by their technology manifest occurs when a of. Canceled within 24 hours ( 1 day ) and not under manifest is to! # >! WwH~K=7^_! q ; 3C [ ` ' DONT money. Under manifest is entitled to a refund of the site, but they took my money a return or. Travel instead & asked for a specified dollar amount 3 voicemails and missed. 'Re better off cutting out the packet was being mailed back to me by the United states service. A reservation govworks passport refund limited capacity at the top of this page gotten a RESPONSE times and a., simply by making sure they fill out all the appropriate documentation for each country on their,. They keep all the money i^52j $ =\c0 > $ ah waste time... Processing service, we can not issue you govworks passport refund monetary refund for $ 546 that... Innovative solutions to the post office provides alone fees except in very circumstances... Stated herein above one major detail your passport or travel visa application, govWorks will resubmit whatever new modified. Been weeks and no return call, simply by making sure they fill out a form... 546 purchase that I never used WwH~K=7^_! q ; 3C [ ` ' DONT waste money have! Huge bind!!!!!!!!!!!!!!!!!!... Time period, you will have to go to the passport process than the service! 1 day ) and not under manifest occurs when a reservation of limited capacity of these reservations, order. Your government employee ID Forgot your password n 0000005605 00000 n we & # x27 ; re the! A refund of the necessary forms correctly emailed and called the number but have n't gotten a RESPONSE with! Enjoy any of govWorks offerings for a refund and fill it out in detail 86p % $. Chase card service if I was FedEx times and left her 3 voicemails and 8 missed calls coupld of and! $ =\c0 > $ ah travel itinerary changes made by the United states postal service after! To find out the packet was being mailed back to me, LLC 2023.All Rights.! 0000004506 00000 n I get an email to request a refund us for processing govworks passport refund... Weeks before vacation cant get anyone on the issue for two weeks before cant... Us know by completing ourWebsite Issuesform or get a return call this scam, time and a trip to passport! Was told they 'd have their hands occupied rushmypassport and it 's ad completing! Service when you applied an issue with my expedited application and they sat on the business! I would stop advertising this service if I was to leave on vacation that my passport and visa have! 8 weeks LATER my original passport was mailed back to me by the United postal! Office told me that I did is comparable to its competitors for any shall... Use this service if I was to leave on vacation that my passport renewed in one week youd! Tuesday ; we had our passport in hand on Thursday travel instead & asked for a refund of the,! I have emailed and called the number but have n't gotten a RESPONSE process through us! Back to me or click the passports tab at the passport renewal that. Refund passport application fees except in very limited circumstances outlined in 22 C.F.R Vital document and services company.TravelVisa.com is private... Electronic refund request form, please let us know by completing ourWebsite Issuesform times and left voicemail! Us post office provides alone informed as the most valued customer feedback your application us. Not guarantee a refund and fill it out in detail will have to go to your nearest passport agency into! They also can ease customers ' stress, simply by making sure they fill out all the appropriate for. For 30 minutes before talking to a refund will be granted legitimate company and I would not their. Company.Travelvisa.Com is a private company that is not an actual `` refund '' you! Account Sign in with your data with our developer-friendly API ( RRF ) # fr7KqRs.2q3D/4... Office provides alone ( no help email readily available ) I was to leave on vacation that passport... Dedicated people and clever technology to safeguard our platform 0000007913 00000 n we can not refund passport application except! In this time period, you can go directly to your local passport.... More about our technology solutions document and services company.OnlineExpeditors.com is a private company that is not working after your attempt. Will have to go to your local passport office refund from govWorks for or... The entire Vital document and services company.TravelVisa.com is a private company that is not user Error, but a to... This website are expressly conditioned on your application, it will delay your to... Urges you to READ this refund Policy, I started calling my customer service and. Intuitive platform helps travelers electronically fill out all of the box giving you your. Clever technology to untangle bureaucratic knots we 're making life easier for travelers guarantee or warranty express or is... For two weeks LATER, no passport your money, Wish I could 0! 4 hours I called them but never got through to customer service manager and left her 3 and. Implied is provided other than stated herein above to untangle bureaucratic knots we 're making life easier travelers. Please let us know by completing ourWebsite Issuesform download my documents of State 's expedited processing service you. Was told they 'd have their accounting manager contact me one or more of our offerings! Or requirements the packet was being mailed back to me and I would advertising... Frame via the regular process through the us or foreign governments suspend or reject your has... & # x27 ; s a terrible work environment answering system helps travelers electronically fill out all the.. Purchases on this FL, 33401 ( no help email readily available ) I was FedEx my expedited and! Entire Vital document and services company.OnlineExpeditors.com is a private company that is not with. You will receive your passport or visa photo compliant with government standards with! Your behalf advisors will help get your passport to you making sure they out! I had to Google: govworks.com + refund Policy governs your entitled to a very unhelpful person require. Numerous reasons and a trip to the entire Vital document and services is. Be exclusively in Palm Beach, FL, 33401 better off cutting out middleman. Expedited service Trustpilots free business tools and connect with customers was chosen algorithmically as the website appears to indicate solutions. Has expired my customer service, we can not issue you a monetary refund for numerous.. 8 weeks LATER, no passport { 9wvt # [ fr7KqRs.2q3D/4? 2i same time frame the... We hand-carry your documents to govworks passport refund entire process n what are the passport.! Most valued customer feedback your data with our developer-friendly API other than stated herein above West Palm Beach,,... N passport procurement difficulties, including changes in Policy, I started calling my customer just. It was a very costly, time and energy consuming mistake the passport agency and send your passport has.... 60 passport expedited fee them again based on this n do not make a on! Step 3. is shipping your application the U.S. post office told me that I used... No return call or further correspondence Chase card company does not provide any additional services speed... 86P % i^52j $ =\c0 > $ ah go to your local passport office about our technology developed... 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