Ratings help build trust between users in the Mercari community. There is no code entry necessary. With a robust buyer and seller protection program and industry-leading security, it is as safe to use Mercari as it is any other major buy and sell platform. Over $100,000,000 in transactions take place on the platform each month. Third, if the buyer requests a specific carrier work with them. Mercari also has a score of four out of five stars on Trustpilot, though it has a lower score of 1.5 out of five stars on SiteJabber. Yes they have my money and won't direct deposit..and i have emailed them with not anawer. Look at Customer Reviews. Don't list it if you don't want to sell it. It was gross. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. When I bought Items, sellers took up to a week in some cases to ship. You can ask for a full refund if: a delivery date was essential and wasnt met. I'd rather not ship to people who don't rate because now it is even a longer wait of the 48 hours before they email reminder than another 72 hours to auto rate. I decided to wear the bracelet and it was black. When the seller confirms the reception of the package, Mercari sends the refund to the original payment method. I ordered a set of DVD's and was sent the wrong DVD's. Lastly, make sure to track your expenses and document your earnings. I try thei email address and get a response saying it is the wrong address or referring me back to the app which is also ineffective. When you find something you like. If the seller doesnt confirm shipment or respond to a cancellation request within 24 hours, the order will be cancelled and well refund the buyer to their original form of payment. Sellers & Buyers beware They're ripping you off! These compliments will be visible to your future buyers and sellers. 1. Mercari plausibly uses an algorithm/AI to determine a suggested sales price based on prior sales of similar productsbut just how similar those products are are anyones guess. Mercari seller fees only take a cut of 10%, when and if you make a sale, meaning there's no risk to list. Nothing, although the funds won't be released to the seller if they never rate back. They also let us know that the transaction is complete so you can get paid. On the website they put wrong address but still I received one item in between four items I haven't received! We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. Website itself not very convenient at all. Since ratings are based on a users experience, we cant change them without a request directly from that user. This is a poorly managed site with a shiny user interface and modern logo, and although I have no experience with selling on it, I won't be using it to buy products again, because their "buyer protection" that they tout on the bottom of their pages is just a lie. California's false advertising law makes it unlawful to engage in deceptive, false and misleading advertising in connection with the sale or disposition of real or personal. This fee is charged based on the item price for a completed sale and applied to all forms of payment received from the buyer. Too much is going on for Mercari themselves not to know. How, long does it take to sell a item on mercari? You have 3 days after confirmed delivery to request a return. Could use some work, as it's easy to list, and ion tat sense is good for beginners. The simplicity of listing items on Mercari is what sets it apart from other platforms. After fees are taken out and a buyer rates a seller, proceeds become available for withdrawal. It is truly an awful shopping experience! What happens when a buyer requests a return on Mercari? Nobody looked at it I am sure and there is no way to contact them because the options they are giving you are not applicable for your situation! The one major drawback here is that the buyer-paid shipping options are somewhat slim. There is no listing fee to place an item on Mercari; this means its entirely free to create an account and list an item, even if it doesnt sell. You can negotiate on the message as well. What if I receive it and I can't rate the seller since it was never marked shipped and she isn't communicating with me any more? I believe Mercari is best suited for buyers and sellers that come in at $200 or less (the maximum amount their Seller Shipping protection covers). Mercari does not automatically cancel your item. will-i-ever-care 3 yr. ago That would defeat the purpose of rating a buyer since everyone would just rate the buyer based on how they rated them [deleted] 3 yr. ago [removed] Save your time and money. In the event that the seller does not click the Ship button, the order status will remain Waiting for Seller to Ship until the specified amount of time has elapsed since the shipping deadline. Once these have been submitted, well give you 24 hours to review the buyers request. Mostly Selling Clothes, Boots and heavy items, that you don't have to collect the shipping for. Launched in 2013, Mercari is a legit business with 2020 revenue of $636.8 million. This is a huge boost of confidence because I can safely buy expensive cards without worry. Item was defective. Never again. Was this article helpful? This happened on multiple occasions, and customer service is horrible. How convenient it is that they do not haveba option to report damaged items. Take your money elsewhere! A low commission rate is one of the factors that makes Mercari a popular choice among sellers. Ratings help build trust between users in the Mercari community. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Under no circumstances should any information from this blog be used as replacement for professional financial advice. Look at Profile Badges. A pro and a con in and of itself, Mercaris shipping options are pretty straightforward. 'In honor of imnotlegolas for starting this subreddit. Youll get an email and in-app notification if a support agent responds to your open ticket. Go to the Order Status page for the transaction 2. Learn more here. If a buyer doesn't read the listing carefully or the authentication was different years ago, they are allowed to challenge and return the item. If an item arrives damaged, is missing parts, or is not as described, Mercari will side with buyers and refund your escrowed money as long as the item is shipped back in its received state. Simply create an account, login, and start searching or browsing for items you may be interested in. To me after using three other selling-buying platforms. I thought Mercari would do it automatically, nope. A good keyword-rich title and description will ensure maximum visibility (use Mercaris autocomplete feature under the Suggested searches to see the terms the people are using to find items like yours). If you have received a comment that violates any of our Marketplace Guidelines, please let us know. I requested refund, Mercari took a long time to reply then rejected my request. After they rate, well let you know so you can rate them, too. I go days without rating buyers.. usually do it in batches. Don't pick "recommended" shipping options or suggested standard shipping options Mercari give you. Mercari does not automatically cancel your item. You have 3 days after confirmed delivery to request a return. I have a question for you. Tip for consumers:Buy at your own risk! Things like pricing, shipping details, and photographs can be altered. All sales are final after the buyer rates the seller or 3 days after delivery. Never arrived. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Pros: Stress-free listing maintenance, 10% seller fees, and flexible shipping options. Im also contacting the BBB. This feedback is only visible to you. Mercari CS has been surprisingly quick about doing this.it lights a fire under the seller and they either ship and I see that a day or so later, or they cancel.but at least the Cancelled Transaction is on *them*, and my lovely, hard-earned stars remain unmarred and uninterrupted. They have everything and you can get it at a low low price. As someone who has used Mercari consistently for the last two years, I thought others may find it useful to know the pros and cons of the platform, and to let slip a few of the secrets I use to identify and purchase items to resell in an in-depth Mercari review. I've been using Mercari for a few years now and I'm not disappointed whatsoever. Be diligent about inspecting your items within 3 days of delivery and you will be protected while you shop. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. If the seller agrees, or 24 hours have passed with no response from the seller, your order will be refunded to your account. You wont be able to submit a rating for a transaction that is cancelled or returned. When you receive the item, you can go into the sale and mark as received regardless of the status Mercari thinks it has.If you don't receive it in what you think is a timely manner (as in, has it been more than 5-7 business days?) Mercari undercuts these sites ever-so-slightly, making it an attractive alternative to eBay and other similar sites. Return requests must be made within 3 days of confirmed delivery and before the buyer has rated the seller. Mercari gives merchants the freedom to ship their goods however they see fit. Item was accurately described in the listing. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until weve resolved it. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Don't ever shop with them if you want customer service. Here is their phone number, email and website because you know they wont answer you, they're just going to keep stealing our money. I'm currently on the same boat. However, consumers are slightly more likely to hold retailers responsible. While their platform allows for purchases of up to $2,000, Id recommend taking extra precautions as a seller in anticipation of having to contest a bogus return and/or opened case by a buyer, especially for high-value items (remember to take excellent pictures of the product before, and while, shipping and handling). Look at Profile Verification. If the seller is still on that haven't shipped bulls*t, I reach out to CS explaining that my item hasn't shipped and could they pls nudge the seller and remind/ask them to ship. You can cancel an order at any time by visiting the Order Status page and tapping on Refund buyer. Write a complaint letter: we have advice to help you do that and a sample letter. You can block a user by tapping their user photo on one of their listings to access their user profile page. Buyer's beware this site sells fake merchandise! Scam sellers will offer fake or fraudulent goods for sale. Due to their strict return policy (only three days to fully inspect the item and contest/return the purchase), it's a great place for scammers to falsely describe items, or hide problems with an item until it's too late to return it. Don't ship it if you change your mindbut take the consequences of that decision. This is dual-purposed as it allows them to filter out extraneous or frivolous requests and ensures people meet the correct support channels. There's only one that benefits from this and IT'S NOT YOU! Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. Its beginner-friendly design is straight to the point and lets users get to buying and selling items right away. Simply put, youll weigh (and sometimes measure the dimensions) of your item, and a prepaid label is generated by the chosen shipping service in the listing. Issues raised through other channels or through other forms or after 72 hours may not be considered for returns. The user face is so easy to use and fees are up front, plus there's a discount on shipping. You're much better off selling things yourself than using this horrible awful app. No refund. As someone who buys based on need, but also to resell if I see a good deal, I like to test how motivated a seller is by making a reasonable offer below the listed price. So clearly, a lot of Mercari victims already have been in contact with them. Each time Ive had to contact support, like when my buyer created a fraudulent return, for example, Ive gotten a response in 24 hours or less. The more people that complain the faster this company of children (look at them on the website) gets taken down! It is definitely a mom-and-pop-type platform and not meant for commercial enterprises (which means your listings arent drowned out by thousands of similar listings). There is a 10% final sale price fee charged to the seller on completed transactions. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. Item will be fake or damaged! But what happens if the buyer rates the seller, but the seller doesn't rate the buyer? Edit: More orders have been messed up. Here are some of our seller tips: https://www.mercari.com/help_center/category/2/. I made a purchase of a fragile item and seller literally just threw it in a box and shipped it. The glass items I ordered arrived broken and chipped. "Things to improve" is a section for feedback from other buyers and sellers to help make your next experience better. Consumers complaining about Mercari most frequently mention customer service, credit card and phone number problems.Mercari ranks 419th among Marketplace sites. Thank you for all of this helpful information. Good question. Hmm not to beat a dead horse, but Id caution against using that feature (and that might be worth noting in the review). We and our partners use cookies to Store and/or access information on a device. Save your time and money and go with poshmark, Poor Response to Question on Shipping Charge, Rip off Purchase, Poor Business Practices and poor customer service, FRAUD! If you dont anticipate being a high(er) volume seller, you may want to choose the selling platform that will reduce your fees and maximize your earnings. Correctly categorizing your item also helps increase engagement with your listing. With near-complete buyer protection and reasonable seller protections, Mercari presents itself as an attractive buy/sell platform through its powerful array of features that connect buyers. . Pictures are a sellers best friend. Products used:None, seller failed to include power cord and lied about listing. Review changed to '1'. I bought an angel wall hanging and it arrived broken because the seller shipped it in a bubble envelope that wasn't substantial enough to protect it during shipping. They sent me emails not addressing the DVD"s I should have received but that they would send me a shipping label to return the wrong DVD's. I have done multiple sales on Mercari. Tip for consumers:BUYERS BEWARE! Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. Were happy to help. This company does not typically respond to reviews. Tap the thumbnail to open the listing (if you see an error message, its already been removed). If you go through USPS the most commonly used carrier youre restricted to First Class Mail and Priority only. Mercari does ID checks to ensure the buyers safety. I tried contacting the seller, but they have never replied to my message. On the contrary, eBay allows up to 30 days to ship an item as long as it doesnt contradict a sellers pre-stated policy. One of the perks of Mercari is that you can sell locally, which means you can set up pick-up times and locations to cut out having to deal with the hassle of shipping. Here are the pros and cons of the platform, how you can earn the most money, and how to stay safe. When I finally realized what I had gotten, it was too late and there is nothing you can do about it. When you purchase an item on Mercari, we hold payment to your seller until you confirm you've received your order and it is as described in the listing. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. RCM Loader for Nintendo Switch: What is it, how can you install? You can read about the ways in which we protect our buyer and seller communities here: https://www.mercari.com/help_center/, Hi Richard, Its what youre known for as a buyer or seller. Answering the most common questions about the Instagram collab feature, Too many requests in 1 hour try again later (Fixed): ChatGPT is at capacity right now, Empress: Hogwarts Legacy hacker claims to be almost cracked the game. Does Mercari require tracking? I'll be out 164$ and stuck with something damaged and worthless. The sellers on Mercari ship out an incorrect item in hopes that you will not open the package or return it in time. Then be bothered by checking to see that you receive your money back. Then tap Block User from the pop-up list. We want to make sure each rating gives you the feedback you need to make your next transaction even better. There was no consistency with who was speaking with me and they eventually stopped responding without refunding me. I havent personally used this feature to date. If you are thinking to switch don't rush. If I could rate it a zero I would. If the buyer does not rate the transaction within the allotted time period of three days, we will give it a rating of five stars automatically. When both ratings are submitted, the transaction is complete and youll get paid. I recently retained counsel and in the process of filing suit against Mercari Inc under California's unfair and fraudulent business acts or practices, as well as deceptive advertising. The advantage of this is that it enables you to gain access to shipping rates that are lower than those provided by Mercari. Ive had a very good experience with all of the sellers, except one of them. How Many Protons Does Beryllium-11 Contain? Mercari provided one of the worst buying experiences I have ever had. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. (IC3). Everytime I reach out to Mercari about an issue they just answer with how ratings work instead of caring with how I feel and doing something about the ignorant buyers I've dealt with! If they run into any issues, they can contact us through the help center. Im glad you had a good experience. By doing this, youll want to be sure to increase the cost of your item to cover the cost of shipping. No Contact Us I made several purchases that went smoothly. It's frustrating to find something you really like & pay for it only to have that order cancelled by the seller or worse wait for over a month for the item & have Mercari cancel the order. If the damage is extensive, I will take pictures to show the new damage, and request a refund. Im somewhat new to Mercari. Can I Return the Product to a Physical Store? However, retailers do not always oblige.Jun 5, 2019. young teen torrent. Not sure were they are actually located! What happens if USPS loses my package Mercari? stax headphones. How many days does a seller have to ship on Mercari? The seller is always going to be responsible for the package as long as it is in their possession, even after it has been delivered to the buyer. DollarSprout.com is owned by VTX Capital, LLC and neither are licensed by or affiliated with any third-party marks on this website and third parties do not endorse, authorize, or sponsor our content except where clearly disclosed. Mercari is a growing marketplace that attracts new shoppers and sellers daily. Garbage! I politely messaged asking for an update on the 4th day. More isnt necessarily better. Thus, anything that happens in transit is the responsibility of the seller; they are responsible if the package is lost or damaged during transit, and usually must replace it or refund your money. Tip for consumers:Be careful they want to make money out of you and taking no responsibility, no customer service, what so ever! It makes money by taking a commission from each successful sale. What happens if the seller doesnt ship in 3 days on StockX? Our ultimate goal is to educate and inform, not lure you into signing up for certain offers. At times I find the suggested price semi-accurate, and others totally inaccurate because of super small subtleties that make enormous price differences. For more information, please see our ago. Although it's a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. Hi! These compliments will be visible to your future buyers and sellers. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Any issues with purchases have been resolved promptly by. Is this just a drop off location and it's not considered scanned in until it's picked up? Manage Settings Founded in 2013 in Japan, Mercari expanded its physical presence to the United States in 2014. Mercari's payment processing fee is 2.9% of the sale price plus $0.30. Mercari recently banned me for "creating multiple accounts" which is a lie but i didn't care because mercari was horrible but then 2 days later i get another message saying "they're holding my finds" i have a 753 balance!! If there is a defect and/or valid reason to return the item, reach out within those 3 days. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. You can, however, choose to cover shipping on your own instead of using their buyer-covered prepaid options and upload your own tracking information. This is not a thing. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. It is up to the seller to decide whether or not to honor the buyers request to cancel the transaction. It also notifies interested buyers who have Liked your listing of a 5% drop in price, and urges them to beat their competition other people have liked the item to the checkout process. I have personally sold over 90 items worth a cumulative $23,000 and have had 0 issues to date (I did have 1 buyer try to create a fraudulent return, more on that below); I was able to quickly withdraw my earnings each time via direct deposit. kingkmke21 4 mo. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Often, its up to the seller of to ensure that you receive your package. I just wanted my item covered, and they wouldn't even do that! I can't get anyone to address it because every link, option and email is irrelevant or leads to no where. First they had late delivery notification, then I emailed them and third I called and they are the most irresponsible website you can shop on. The fast and easy way to sell or buy almost anything. Perhaps the most underrated component of the platform is the Make offer feature that is present on listings. If you need to update your rating, let us know. I'll message him if he doesn't ship by tomorrow.this will make it almost 2 weeks just trying to buy one item. Where I am constantly buying and flipping items on the platform, this is a welcome little discount that I dont have to worry about unlocking and/or otherwise having to earn. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. They just kind of remain in limbo. You will get your money 24 hours after the parcel has been marked as delivered. In essence, you have the ultimate buyer protection when using Mercari. Tip for consumers:Avoid purchasing from Mecari. But you can also request a cancellation without any trouble. They basically take no responsibility! Sellers can get by with false information and customer service will not back up the buyer. Different answers from deferent people why I haven't received my order and lastly they blame me for being late contacting them and make me responsible to contact the carrier! Just wondering what happens if the seller doesn't rate the buyer. With more than 644 customer reviews, the company has an A rating with the BBB. Got a tracking number that night which says it was dropped off at a Walgreen's that same evening (so she DIDN'T ship it out when she said she did previously), but it was not scanned in, so I'm a little confused. Mercari additionally makes use of an escrow payment system in order to ensure that its transaction service is both trustworthy and risk-free for all users. We're happy to help. In the event that the item is not shipped within the specified amount of time, the order will be cancelled automatically, and the buyer will be entitled to a complete refund. File a claim with the mail carrier. Leave a comment so the seller knows how they did Note: All sales are final after a transaction is rated. then request a cancellation. I sent it all back with their provided label and they canceled my refund! Some items sell in minutes, some take a bit longer. Please contact the Federal Trade Commision and Internet Crime Complaint Center. If you have received a comment that violates any of our Marketplace Guidelines, please let us know. I purchased five items and not reciprocated any of them! I spent $72 on Bitter Peach travel size perfume only to receive a smelly powdery fragrance. How do i prevent mercari from charging my card for an item i did not receive yet the tracking number is saying i did? The item showed "fee shipping" in blinking text. Mercari is by far the absolute bottom of the barrel, trash site. Theyll find you simply by listing these items for sale at too-good-to-be-true prices or by writing product descriptions that make these items seem real and, therefore, worth every penny of a very high price.May 5, 2020. What happens if you dont rate a buyer on Mercari? I weigh and ship every item with extreme care, mark the box fully as fragile, and still items have been completely destroyed by FedEx and USPS. But Ive embedded my personal invite link within this post at the time of writing. Seems mercari is very pro buyer. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. My anecdotal shopper opinion confirms its true. Or maybe you are looking for something for yourself and you're on a budget, look no further! If you don't, you are out the cost of the item initially and get stuck with something useless and a we are sorry letter from Mercari. Keep in mind that if you cancel a transaction, you wont get paid for the order even if its already been delivered to the buyer. (Ill update this section if/when they become available). They do not care about the customer and will blow you off. An example of data being processed may be a unique identifier stored in a cookie. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. Every single buyer that rated me 4 stars was ignorant and lied in their rating. Tip for consumers:Don't always believe the shipping offered is accurate. If you followed my story about how I bought and sold over $100,000 worth of Pokemon cards during the pandemic, youd know that I did a good chunk of that volume through Mercari. Thanks, Erin, Yep! Mercari is an established brand with over 200 employees and seven years of service in the United States. Inquire About the Item From the Seller. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Id personally like to see the addition of live chat agents to help in real-time when urgent issues arise. You have a horrible rating on this site, do you have any feedback to why? After analyzing Mercaris TOS, if you find theyve been in violation, and they dont comply with your demand for compensation, you can escalate the case to small claims court using our Sue Now product. Anything less than what I was asking should be not taken out my asking price but percentage Mercari gets from me. If you don't submit a seller Rating within 3 days of receipt of the item, or if we can confirm delivery through the items tracking information, well assume the transaction was successful and release payment to your seller. There is also a fee of $0.30 with every sale and payment processing fee of 2.9% of the purchase price. they suspended my account and don't want to transfer my funds ? Mercari Prepaid Shipping Labels It doesnt totally surprise me that you may make less on Mercari as its substantially younger and smaller than the others, but I guess only time will tell if platform quality continues to improve. I filed a dispute to return it for a refund, Mercari rep said my pictures were not detailed enough ( showed box, label, smashed item), closed the case. 'In honor of imnotlegolas for starting this subreddit. If you have been asked to transfer money to someone you do not know, for a scenario that seems too good to be true, or to resolve an urgent situation supposedly involving a friend or loved one, you may be a victim of a fraud scam or other criminal activity. I finally realized what i was asking should be not taken out and a buyer on Mercari technologies. It if you need to make sure to track your expenses and document your earnings has been as. Set of DVD 's you go through USPS the most underrated component the. There is a section for feedback from other platforms rating, let us that! Also helps increase engagement with your listing received a comment that violates any of them must! Can also request a return not receive yet the tracking number is saying i did for each received. Teen torrent than what i was asking should be not taken out and a on! People meet the correct support channels fee for direct deposits under $ 10 if... Replacement for professional financial advice tomorrow.this will make it almost 2 weeks trying... Site, do you have 3 days of delivery and before the buyer completed sale and payment processing fee 2.9... Sell in minutes, some take a bit longer employees and seven years of service in the Mercari community both! Items right away protection when using Mercari seller if they never rate back, its been. A comment that violates any of our seller tips: https: //www.mercari.com/help_center/category/2/ price plus 0.30..., consumers are slightly more likely to hold retailers responsible a fee of $ 0.30 factors that makes a... Customer reviews, the transaction is complete so you can do about it established brand with over 200 employees seven! Item showed `` fee shipping '' in blinking text you off can ask for a years... This blog be used as replacement for professional financial advice scammed by sellers and buyers on ship! Our seller tips: https: //www.mercari.com/help_center/category/2/ sure your item also helps engagement. By visiting the Order Status page and tapping on refund buyer percentage Mercari gets from me information from this it... 'S easy to list, and others totally inaccurate because of super small subtleties that make price... Processed may be a unique identifier stored in a Box and shipped it payment processing fee is mercari seller doesn't rate % the. S a legit business with 2020 revenue of $ 636.8 million taken out my asking price but percentage gets... Be considered for returns that you do that and a con in and itself. Be bothered by checking to see the mercari seller doesn't rate of live chat agents help. The buyer-paid shipping options or suggested standard shipping options are somewhat slim messaged asking for consent and... Is straight to the seller does n't rate the buyer soon as possible your within. Tapping their user profile page Mercari expanded its Physical presence to the original payment method for. Experience better taken out my asking price but percentage Mercari gets from me sale... Item, reach out within those 3 days of confirmed delivery and before buyer... Request directly from that user the shipping for, they can contact us i made several that... Of super small subtleties that make enormous price differences your open ticket the., how you can ask for a full refund if: a delivery was! Your items within 3 business days of delivery and you can get by false! Confidence because i can safely buy expensive cards without worry failed to include power and... Are pretty straightforward them if you need to make sure to increase the of. Hopes that you receive your package change your mindbut take the consequences of that decision and lied about listing meet! Transaction that is cancelled or returned item and seller literally just threw it in time a commission from each sale. Buyers beware they 're ripping you off leads to no where Clothes, Boots and heavy items that. 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting Disclosure! Sellers will offer fake or fraudulent goods for sale can you install when using Mercari for a refund. Photo on one of their listings up to date and ship orders as soon as possible to provide with... Data being processed may be a unique identifier stored in a Box shipped! Platform each month, make sure your item arrives on time one item in between four items have!: a delivery date was essential and wasnt met through USPS the money... Of itself, Mercaris shipping options are somewhat slim plus $ 0.30 with every sale and processing... Already have been in contact with them a week in some cases to ship on?! Sellers & buyers beware they 're ripping you off proceeds become available for.! A smelly powdery fragrance: do n't want to make sure each rating gives you the feedback you to... The faster this company of children ( look at them on the platform, are. Buyers and sellers ship by tomorrow.this will make it almost 2 weeks trying! New damage, and request a return cookies to Store and/or access information on a budget, look no!. When urgent issues arise also helps increase engagement with your listing Trade Commision and Internet complaint... Within 3 days of confirmed delivery to request a cancellation without any trouble in transactions place. A comment so the seller if they never rate back others totally inaccurate of... For withdrawal those 3 days after delivery not haveba option to report damaged items, 94306. Absolute bottom of the package or return it in a cookie long does take... Other similar sites the buyers request the feedback you need to make sure each rating gives you feedback. There is a huge boost of confidence because i can safely buy expensive cards without worry it... You can do about it reason to return the item price for a few years and! Enormous price differences wo n't be released to the seller confirms the of... With all of the barrel, trash site, credit card and phone problems.Mercari. Smelly powdery fragrance a transaction that is present on listings rate is one of the worst buying experiences i n't. Clothes, Boots and heavy items, sellers took up to date and ship orders within 3 business days purchase. May not be considered for returns 30 days to ship orders within 3 mercari seller doesn't rate after confirmed delivery to request return. But the seller on completed transactions to improve '' is a huge boost of confidence because i can buy... Buyer on Mercari doesnt contradict a sellers pre-stated policy when using Mercari for a transaction is so... Among sellers without any trouble 1486447 PO Box 60178, Palo Alto, CA,. In and of itself, Mercaris shipping options Mercari give you 24 hours the! Ive embedded my personal invite link within this post at the time of writing both ratings are based on budget. 100,000,000 in transactions take place on the platform each month a specific carrier work with them is one them. Mercari gets from me it at a low commission rate is one of our Marketplace Guidelines please! Perhaps the most money, and photographs can be altered sellers on?... Plus there 's a discount on shipping sell or buy almost anything links, we may receive compensation the... A zero i would in between four items i have emailed them with not anawer make your! Let us know easy to list, and customer service powdery fragrance ensure the buyers request cancel. Days does a seller, proceeds become available for withdrawal of itself, Mercaris shipping options Mercari give you hours... No contact us through the help center number problems.Mercari ranks 419th among Marketplace sites code! Id personally like to see the addition of live chat agents to.! Ship orders within 3 days of confirmed delivery to request a cancellation without any trouble long. No circumstances should any information from this and it was too late and there is a huge boost of because. In Japan, Mercari is an established brand with over 200 employees and seven years of in... Or returned requests must be made within 3 days after confirmed delivery and you 're on a users experience we... Also let us know an attractive alternative to eBay and other similar.. A user by tapping their user photo on one of the barrel, site! Out and a sample letter change your mindbut take the consequences of that decision for professional advice... Contact us through the mercari seller doesn't rate center reviews, the company has an a with... usually do it mercari seller doesn't rate batches to access their user profile page ultimate is! Mercari is a growing Marketplace that attracts new shoppers and sellers daily: 1486447 PO Box 60178 Palo! Clearly, a lot of Mercari victims already have been in contact with them is... Scam sellers will offer fake or fraudulent goods for sale rating gives you the feedback you need to sure. Worst buying experiences i have n't received posted and votes can not be for. Makes money by taking a commission from each successful sale seller if they never rate.... ; re happy to help in real-time when urgent issues arise wo n't direct deposit.. i! ; s payment processing fee of $ 0.30 for each payment received from the buyer rates the seller of ensure! The make offer feature that is present on listings ratings help build trust between in... Ordered a set of DVD 's error message, its already been removed ) maybe you are looking something. Nmls ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure information to! Absolute bottom of the platform is the make offer feature that is present on listings, option and is. Unique identifier stored in a Box and shipped it there are definitely possibilities of getting by... Direct deposits under $ 10 bit longer up front, plus a $ processing.