Each electric bike shipment will be insured for $1000, through ShipBikes. Colour: black: Technology: Li-ion - no memory effect: Capacity: 8800 mAh: Voltage: 36 V: Nominal energy: 316.8 Wh: Content of delivery: 1x battery: Compatible with the following . The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. SPECIFICATIONS MOTOR & BATTERY Motor Wattage: 48V / 750w Charging Time: 4-6 hours Waterproof Rating: IP54 Battery Capacity: 48V / 10.4Ah Battery Type: Lithium-Ion Charging Current 2A max PACKING CONTENTS: Defiant Electric Bike Saddle & Seat Tube User Manual Charger In Frame Battery 2 Keys for Battery Lock Front & Rear Mudguard If a shipment crosses the Canadian border and the customer later refuses, all shipping fees and custom's fees already incurred will be deducted from the refund. We report the amount of the sale on the Customs form. kilogttam 3 yr. ago. Note to international customers: You are responsible for any and all duties or taxes that may apply. Contact Dealer. Report damage claims within 15 days of delivery to a Wildsyde customer service representative via email. Warranty begins the day the bicycle is delivered to you or purchased from a storefront. If only partially damaged or short, accept it and note exceptions on the delivery receipt. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Then write down the number of pieces missing and note them as"short.". Get Quote. Any shipping damage during the ship-back may incur in a deduction from the total refund. Pinpoint the locations of all defects. Battery warranty: All Qualisports E-bike batteries come with a 2 years warranty (Battery cycle lifetime is between 600 - 800 cycles depends on the environment conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect). We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or IsraelNote to international customers:You are responsible for any and all duties or taxes that may apply. How to Replace a Tire or Tube Free home delivery and installation. We're so confident in our pricing that we will match or beat any other site's pricing upon request at the time of purchase. This includes delivery to the customers residence outside/curbside to ground level. Depending on the freight company the delivery window may differ. Data Sheet. The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. Note any damage to the exterior of the carton on the Bill of Lading before you and the driver sign-off on the shipment. . Customer is responsible for returning merchandise at his or her own expense. The LED light on the charger will turn from red to green when the battery is fully charged. To receive a refund or credit, items must be returned within 10 days of original shipment date. For any orders shipping to Hawaii or Alaska and any international orders, please email us [email protected] give us a call at 970-494-3261. Installing the Front Wheel Battery for Generation 1 & 2 Jupiter Bikes - YouTube We show you how to replace and install a new front wheel battery on all generation 1 & 2 Jupiter Bikes. We work with a large number of the best brands in the electric bicycle industry. 4Warranty is valid in the continental United States only. Example 9:00 am. A request for a return authorization is requiredprior to returning items. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Don't sign for the number of packages that are supposed to be on the pallet. Mike - I don't know much about the batteries. NAKTO E-bike will not replace any part without first seeing photos or video of the damaged part. Charger not included. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. What is not covered by Manufacturers Limited Warranty? Wheels: 16. All purchases made through authorized QuietKat retailers are subject to the dealers return and refund policies. Front Wheel Containing Lithium Battery - JupiterBike Dlx Front Wheel Containing Battery (0 reviews) Discontinued Description Replacement front wheel and battery. Warranty service is provided in the form of repair or replacement of parts. Please unplug if the charger is still red after 24 hours. This warranty does not include consumables or normal wear and tear parts after 30 days including but not limited to wheels, pedals, chain, spokes, tires, tubes, brake pads, and grips. If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card. The Summit can reach speeds over 25 mph and up to 30 mile range, speed and endurance to conquer your journey. The warranty will be voided once the original parts are replaced or removed. If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. 10 reasons to buy. $149.95 - LIFETIME Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. All fees will be covered by the flat rate fee. Electric components: 6 months from the day of purchase, including instruments, controllers, motors and battery. Watch. Most states require helmets and protective equipment to be worn by certain age children. No returns after 14 Days of receivingthe Bike. Keep your battery charged! . For the larger wires to the motor, 45 amps Anderson Powerpoles are good plug choice for replacing an original or mismatching plug on motor to controller wires. Please be aware that shipping charges can be quite expensive for Oversized Items. Incorrect shipping addresses (wrong house #, wrong zip, missing apartment #, etc) will also incur a minimum $17.00 charge forpackages shipping via ground transportation (UPS)if the correction is needed after the item has shipped. Contact Tech Support at this link https://support.x-tremescooters.comto obtain an RMA Number. SHIPPING CHARGES INCLUDED IN THE PURCHASE PRICE OF THE MERCHANDISE ARE NON-REFUNDABLE. Configuring. The original shipping charges are non-refundable. Warranty applies to original bicycle purchaser. See section on Canada for more info. Sort By. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. Sign only for the type of unit you receive. 1 reply from Jetson Bike team - 11 days ago. First, let's take a look at the specs of the X5: Frame: Molded magnesium (no welds) Motor: 350 Watt rear hub motor. Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. If your order is in stock and your credit card is approved by our fraud guarantee department, the item ordered will normally ship within 1-2 business days from the date of your order. We dont guarantee that we will receive your returned item. Olympicbreeze.com goal is to fulfil your order within 2 hours of your purchase. Customer is responsible for returning merchandise at their own expense. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. If you decide to return the item you will need to have all the original packing materials. Three (3) years from the date of purchase on all structural frame components, seat post and frame. My Jupiter Bike Will Not Power On Please refer to our Shipping Policy for more details.EMAIL: [email protected] MERCHANDISEMost of our products come with at least 1-year manufacturer's warranty. Include all original packing materials, manuals and accessories. Exide explorer battery for tvs appache rtr 200. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Battery Warranty does not cover defects or damage caused by improper care, charging and maintenance, using a charger not supplied by X-Treme, damage resulting from power surges or water damage. Credit for gift returns will be issued to the original purchaser. If you receive a refund, the cost of return shipping will be deducted from your refund. MBI Sport Inc. offers a warranty in all parts for 6 months as well as 1 year on the frame (starting on the date the bike is received). Your bike also has different speed levels that you can control. Before making a warranty claim, we suggest that you contact our technical support service team at Email:[email protected] there may be a simple fix for your problem. Pay as low as Discovery X5 Defiant Summit Discovery X7 Atlas Yes. If contents are damaged, indicate damage on carriers paperwork and notify Olympic Breeze immediately. You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. Next, contact your bank. This only includes shipping, customs/duties fees are the responsibility of the customer. Is it damaged? Sold Out. This means if you puncture your tube you are covered! We understand problems occur, and solutions are required; that is why we offer AmericanElectrics Premium Warranty for all of our products. Incorrect shipping addresses for packages shipping via freight are subject to higher fees and will be determined on individual basis for your particular shipment based on the carrier quote for the necessary changes. It is your responsibility to check with your Customs office to see if your country permits the shipment of our items to your country. It does not include inside delivery or delivery inside an apartment complex to upper or lower levels. All orders shipped to the continental United States ship FREE. It is available in 6 variants and 16 colours with top variant price starting from Rs. You need to be at the delivery address during the delivery window to receive and sign for the item. The dealership will then be responsible for processing your reimbursement. QuietKat will not accept the returns of products after 30 days. $100.00 Extra Cost =If unit is shipped by freight home delivery to NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. Please do not ask us to claim less than the actual purchase amount. Please always bike safely. Put simply, you just will not find this level of expertise anywhere else. Satisfactory proof of purchase is always required for warranty service. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. We ship daily via UPS Ground, Fed Ex Ground, AIT Worldwide Freight, Road Runner Freight, Priority Freight and Saia Freight to the lower 48 states. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. It must also be in the original packaging. Charger not included. If the returned products are in original condition according to Clause,we will agree to refund the paid amount. Consumables: the warranty does not cover wearing of the consumables, such as grips (cover), Tire, inner tube, brake pad, brake disc, brake wires, shift wires, crank, chain, wheel, and spokes. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address youprovided when checking out. Your warranty begins the day the bicycle is delivered to you or purchased from a storefront. Jupiter Batteries JB12-100 Replacement Battery. If you have any questions, our warranty policy is as follows: 2All other components on the bike and extra-bought accessories warranty 1 year. AmericanElectric will pay for standard shipping service costs on the first warranty shipment only. You print the return label and paste it on the carton, take this carton to nearest UPS store. Bring your receipt or packing slip and a valid photo ID. 4 if you have questions or problems with this procedure. 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