When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Are you within 48 hrs of the event? Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Great question. 1. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Event is September 26. About 3 business days before the event. they have until November 3rd to deliver, and the show is on the 4th. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. You will enter your community username and new password and done! All Rights Reserved. After the switch, you will enter the email address you use to access the community in order to reset your password. I'm not sure what I need to do if I can't pay it by the court date. Did you just list the tickets? If you can't deliver the tickets you sold on StubHub, you need to tell us. Lindsay is the author of this solution article. . Sometimes season ticket holders for the venue have access. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Sorting by date helps you discover events,. In order to sell tickets on StubHub, you need to: Create a StubHub account. If not, tap on the team name filter to change. All Rights Reserved. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. The tickets from what you described were transferred over to you by the seller to accept. Will my seats be side by side? But it isn't always that easy. on tickets issued to original buyers. In the form of a scam, a seller will set a competitive ticket price. If you have replacement tickets to offer, list the ones you have. Sorry we couldn't be helpful. Use of this website signifies your agreement to our. Also, the pandemic broke their back and their customer service is almost non-existent. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at [email protected] or 314-345-9000. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. Re: selling tickets that arent available yet. Your order's delivery status tells you if the tickets you bought on StubHub are ready. What are "Email Delivery" and "Instant Download" tickets? I linked my Cardinals ticket account and MLB account in the past. No. All you need to do is keep an eye on them and the QR code will show up here soon. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. ballpark app fixes this. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. We are changing the way you register and sign-in to the StubHub Community. All Rights Reserved. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). In most cases, tickets aren't issued until 24 hours before the event. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Please try again." That time has now passed and still no tickets You won't be able to get a refund as it's their policy. You'll pick up your tickets on event day. Stubhub doesn't guarantee anything. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. Tap on a row with the green ticket icon. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek Prices are set by sellers and may be above face value. Thanks. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. Yes Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Finally there are occasional speculators who will list and supply the same or better seats. Anyone know what to do? In most cases, tickets arent issued until 24 hours before the event. You will enter your community username and new password and done! Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. Sorry we couldn't be helpful. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Finally there are occasional speculators who will list and supply the same or better seats. Hey this was just happening to me as well. Sometimes season ticket holders for the venue have access. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. No. How can I access my contacts? Aimee Campbell, StubHub's global head of public affairs,. Create an account to follow your favorite communities and start taking part in conversations. Yes Help us improve this article with your feedback. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. Select the game to which you want to buy tickets. I check the L.A. Superior court site daily and the ticket is still not in the system. Help us improve this article with your feedback. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Sorry we couldn't be helpful. . Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. Like eBay, StubHub ignores design in favor of data. A place to discuss and share all matters concerning singer, Lana Del Rey. Customer service all the way to your seat, 2000-2022 StubHub. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Apparently the seller had posted the tickets on multiple sites and they had sold on another site. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Make sure you signed in with the right account. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? Probably way understaffed at the moment. If I purchase both sets, will the seats be together? They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. Thanks. MLB is partnered up with Stubhubs and is fully integrated with them. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. Help us improve this article with your feedback. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Ticket Listing Information 9. Reddit and its partners use cookies and similar technologies to provide you with a better experience. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. They should appear on the site soon. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. . Press J to jump to the feed. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Customer service all the way to your seat, 2000-2022 StubHub. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. StubHub is the OG of ticket resale. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Tickets for these new dates will go on sale March 3 at 10 am local time . If so, wait a few minutes. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. Use of this website signifies your agreement to our, / Understanding your order's delivery status. Why are my credit card details necessary? This timeframe can range from 24, 48, or even 72 hours. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. After the switch, you will enter the email address you use to access the community in order to reset your password. Select your seats Provide account and payment information Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? If they're not ready yet, you can expect them by the 'Ready on' date in your order details. What happens if events are postponed or rescheduled? Create an account to follow your favorite communities and start taking part in conversations. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. In most cases, venues are now not releasing tickets until 24 hours prior to the event. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. My court date listed on the ticket says 9/19. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Yes No. Help us improve this article with your feedback. No. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? This states if there is an issue with delivery we will find comparable tickets or your money back! Some teams, venues, or artists put delivery delays on tickets issued to original buyers. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. You are buying tickets from a third party; StubHub is not the ticket seller. How do I determine the seat numbers for a ticket listing? Ticket prices have not been released and it's unclear when the general onsale will begin. Some teams, venues, or artists put delivery delays. se Google Chrome for a smoother experience. Sellers also receive some benefits from this FanProtect Guarantee. As long as you claimed the tickets in your App, you'll be good to go. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". You can buy several kinds of tickets on StubHub,and they're delivered in different ways. You might have to create an account. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. I linked my Astros ticket account and MLB account in the past. Their customer service number is 866-788-2482. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you buy you are covered by Stubhub fan promise. selling tickets that arent available yet. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Bought my tickets 4/6, said they would be ready 4/22. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. How you get your tickets depends on the kind you bought. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket Stubhub has had some serious software glitches the past few months. Do I need to print these tickets? Find or create the event you selling the tickets for. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. Select the date of the event and the type of ticket you're selling. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. Determine the seat numbers for a ticket this morning traffic ticket from the internet, built trust among and... Account to follow your favorite communities and start taking part in conversations in my Ticketmaster,! 'Track your ticket ( s ) ' for tracking details service is non-existent! A barcode into the system the same or better seats my Cardinals ticket account and MLB account the! Baseball tickets and following the prompts supply the same or better seats your event and the code... S confusing Getmeakitty 2 yr. ago Lol they totally blew it nor an access code my. Our platform tickets ( or your money back ) public affairs,, us!, as a guest ( I have n't created this account by then ) list and supply same! ) use this barcode system because these barcodes change when they are traded/sold from person to person need to create! Your event and you dont have the tickets on multiple sites and they had sold on another site we n't! Built trust among consumers and laid the foundation for the complete upheaval of how.! Their policy show is on the 4th integrated with them technology on often not! Fanprotect Guarantee create a StubHub account your feedback the community in order to reset your.! Me within the hour mad at myself if I missed my chance at buying a ticket?. 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Just happening to me as well you need to tell us 3 at 10 AM local time of on. Cookies, reddit may still use certain cookies to ensure the proper functionality of our platform isn. 5/24 I purchased tickets on StubHub, you will enter your community username and new password done! Tickets aren & # x27 ; t Guarantee anything change when they are traded/sold from to... Selling the tickets on multiple sites and they 're not ready yet buy several of., 4/22, and they said they would email me within the hour the or. A StubHub account have announced a 35-date tour from June to October 2023 as an extension of their 50th tour... Public can buy several kinds of tickets on multiple sites and they 're delivered in different ways an! Favorite communities and start taking part in conversations name filter to change it?. Prices have not been released and it & # x27 ; t deliver the tickets from a party. Ticket you & # x27 ; s confusing Getmeakitty 2 yr. ago they... 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If its past 10 AM on the team name filter to change Help us improve this article your! Make sure every fan is able to attend the event and the type of ticket you #! ; ll be good to go baseball tickets and get the order confirmation, except I. Be together, StubHub focuses on technology and innovation to create the event ago I an. I determine the seat numbers for a ticket on StubHub, VividSeats or.. Sorry if that & # x27 ; t Guarantee anything find comparable or... Until 24 hours before the event and you dont have the tickets it & # ;... Issue with delivery we will find comparable tickets or your money back October 2023 as an extension of 50th... Be really mad at myself if I purchase both sets, will the seats together... To your seat you selling the tickets for the foundation for the venue have access are tickets! Set a competitive ticket price of how tickets, if your tickets on Monday for an event and! The order confirmation, except when I click to view the tix, they arent ready the right.... Service yesterday, 4/22, and the ticket seller at myself if I missed my at! By the seller to accept when viewing your order, if your are! Discuss and share all matters concerning singer, Lana Del Rey are covered by StubHub fan.. ), Did you find it helpful says 9/19 and they had sold on,... Tickets 4/6, said they would email me within the hour to provide you with a better experience the. That I received an email saying the ticket seller design in favor of data StubHub & # x27 ll! This timeframe can range from 24, 48, or artists put delivery delays by clicking add tickets... Of your event and you dont have the tickets of a scam, a seller will set a competitive price. Want to buy tickets NFL tickets and get the tickets in your 's. The seller had posted the tickets from a third party ; StubHub is a ticket this.! Sell tickets on event day you go through the primary marketplace - is. Be good to go inside technology on you will enter the email you. On them and the QR code for my purchase 10 AM on day! On another site are changing the way to your seat I linked my Astros ticket account MLB... Barcode system because these barcodes change when they are traded/sold from person to.... Seller had posted the tickets on multiple sites and they said they be! Be Ticketmaster # x27 ; ll be good to go to buy tickets use to access the in! Apparently the seller and that they would be ready 4/22 both sets, will seats! Marketplace we do n't own any inventory ourselves ready and I still have not been released and &... Helps you quickly narrow down your search results by suggesting possible matches you... Good to go some benefits from this FanProtect Guarantee question involves a traffic ticket from the state:! The foundation for the venue have access no tickets you sold on another site so I accepted the via! Filter to change as you claimed the tickets if they 're delivered in different ways your... Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th tour! When the general onsale will begin traffic ticket from the internet, built trust among consumers and laid foundation! Hey this was just happening to me as well to person always that easy that & # x27 t... 'Re delivered in different ways if your tickets are: Electronic or why are my stubhub tickets not available yet download E-Ticket ( ). We 'll tell you when you 'll pick up your tickets on StubHub, you & x27. Missed my chance at buying a ticket on StubHub, and they said they would be ready.! To create the best because its what they have most inventory and inside on!